FIX Production Support Analyst- Financial Services- PermanentSupport
I am currently looking for an FIX Production Support Analyst to join a top financial organisation based in London. The role will be a permanent role and will be working on a new project within the business.
Duties and Responsibilities
Support and ensure the optimal functioning of applications used by staff and clients up to and including Level 2 using the various standard monitoring tools available.
Support a combination of Order Management Systems, Deal Management Systems in the Electronic trading space and support of client STP (Straight through Processing) based systems.
Meet the reporting requirements placed on the team with strong Scripting and SSMS SQL skills
Perform fault diagnosis, resolution, and root cause analysis by the skilled application of available tools, methods, and procedures.
On major system failures must possess the technical knowledge and judgment to quickly diagnose the most appropriate solution for the speedy resumption of service. Post the initial diagnosis, the usual escalation procedures will follow to pass on to 3rd line support, in most cases this will be the development teams or third party vendors
Change control and configuration management, including, installation, testing and live implementation for software releases and system/security patches.
Production Support experience
Trading Systems experience
Intermediate knowledge of SQL (scripting, SSMS, MySql, SSRS, T_SQL)
Familiarity with ITIL concepts and related applications (preferably Service Now)
Network troubleshooting (firewall, TCP/IP)
Command line (CMD) scripting ability for task/build/deployment automation
Disaster recovery procedures
£55,000 - £65,000
If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.