Junior IT Training Executive

Information Technology

Posted: 30/11/2016

  • Salary: GBP 22000.00 per year - GBP 26000.00 per year
  • Location: South East
  • Job type: Permanent
  • Reference: BBBH135247
 

Junior IT Training Executive

About the Role:

This would be a great position for someone who has worked in a Technical Support position, and during that time has had the opportunity to mentor new starters or non-IT staff. You would be using the knowledge you have gained on the service desk, learn a lot about my clients products and then use that to help train internal and external customers.

This is a really exciting role that would give the successful candidate the opportunity to travel to a wide range of global offices, build out their skills set, work with a wide range of diverse cross-functional teams within a booming organisation who are at the forefront of their field.

Key Responsibilities and Accountabilities:

  • Co-ordinate scheduling and follow-up as needed for each customer
  • Develop deep expertise in my clients products and services from an end-user's perspective
  • Collaborate with training and cross-functional teams and customers
  • Ensure systems and processes are used consistently as the user base expands
  • Partner with internal teams and new customers to coordinate, deliver and customize training

Personal Specification:

  • Consultative, analytical mindset
  • Experience working in a technical position and the desire to move into training
  • Excellent customer-service skills with demonstrated ability to solve problems creatively
  • Outstanding communication and presentation skills
  • Meticulous attention to detail
  • Able to accurately update training materials, track changes and keep resources organised
  • Able to work on many projects simultaneously and manage tight deadlines for all projects
  • Able to adjust training delivery to meet needs of global customers in multiple time zones
McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.