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Application Support Engineer
Application Support Engineer
A hedge fund investment specialist based in London is looking for an experienced Support Engineer with an in-depth experience in 1st & 2nd line Application support for multiple applications. This role offers an outstanding work/balance with only 2/3 days per week in the office and comes with a highly competitive compensation package and annual performance bonus.
Responsibilities:
- As the Initial point of contact for issues raised by all business stakeholders, identify how cases should be processed
- Timely communication to stakeholders to ensure they stay informed of issue progress and within the technology teams to facilitate resolution
- 1st and 2nd level application support for business systems with escalation to the software development team, Infrastructure technology teams, end users, or third parties as appropriate
- Recording and taking ownership of issues using available tools and following through to successful resolution
- Input to the configuration of workflows and SLAs of our ticket management system
- Writing SQL scripts to resolve user queries, testing, and scheduling weeknight or weekend releases
- Incident and Problem management, including input to post-incident reviews and resolution of follow-up tasks
- Analysing the risk & impact of various tasks and prioritising them
- Monitoring business systems and creating I am running a few minutes late; my previous meeting is running over. modifying monitoring alerts. Influencing the development teams to educate on monitoring best practices and provide
- Supporting the end user to ensure continuity of the Production, UAT & Development environments
- Test and implement bug fixes or enhancements in Dev, Test, and Live environments
- Implementing change controls on the production estate
- Prepare and distribute release notes
- Participate in Disaster Recovery planning, updating run books, and DR tests
- Ensure that all procedures and policies are up to date in the knowledge base and are available for use by all members of the team
- Work with internal and external auditors
- Develop into a go-to person in the team for colleagues and stakeholders
- To excel and add value to all aspects of this role
- Ability to provide concise, technical reports to management upon request
- Provide on-call or out-of-hours support as the business requires
- Identification of recurring issues that require development effort and the escalation and prioritisation of those items
Desirable Skills:
- Database: Good SQL scripting skills with MS SQL Server or Oracle
- Operating Systems: Windows 10, Windows Server 2012 or above, UNIX or Linux
- Application: Experience in or support of Trading, Portfolio Management, Risk, Settlements, and Reconciliation applications
- Market knowledge: good working knowledge of financial markets and instruments, with broad asset class understanding, through previous experience within the financial services sector.
- Experience with the .Net ecosystem
- Scripting skills – Unix, RegEx, PowerShell
- Prior experience working with:
- ServiceNow, Zendesk, Atlassian Confluence & Jira
- Nagios, Splunk, ELK stack, Grafana
- Bit Bucket, Git, Octopus
- IBM MQ, MSMQ, Kafka
- Automate Enterprise (Help Systems)
- Salerio (COR Financials)
- Fund Manager (Linedata)
- SWIFT Message Types
- Bloomberg Terminal and Data feeds
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
email - as they go live.
MORE JOBS LIKE THIS
eRates Trading BAPM
eRates Trading BAPM
Contract Role
Umbrella Day Rate - £750 - £850/day (Inside IR35)
London – Hybrid Working (3 days a week in office)
Looking for a BAPM to work on an eRates electronic trading platform which underpins the electronic rates activity including pricing, hedging and execution.
Candidates should have:
- Experience as a business analyst / project manager in a financial services organisation
- Strong knowledge of fixed income instruments, and associated trading workflows: Government Bonds, Interest Swaps, Repos, Futures and options
- Extensive understanding of electronic trading venues and associated dataflows i.e., market, static and trade data.
- Experience of working with the ION Trading
- Excellent communication skills in English, spoken and written.
- Active interest in design of system architecture
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Business Development Manager
A well known aviation business is seeking a permanent Business Development Manager to support the delivery of the EMEA B2B revenue income targets through proactive sales approaches.
The Business Development Manager will:
- Identify and close: To research, identify, approach and close new sales opportunities within the EMEA region.
- Collaboration: To work with colleagues internally to support the presales process (pitch presentations etc).
- New client mobilisation: To support the new client mobilisation process.
- Tenders / RFPs (request for proposals): To search for tendering / RFP opportunities that could be of interest from a new business client perspective.
- Conferences / trade events: To drive lead generation through attending appropriate industry conferences, trade shows, events and expositions.
Ideal candidate:
- Must have the ability to identify and close new business sales opportunities
- Skilled in lead generation and relationship building
- Able to present with confidence at C-suite / Partner level
- It would be advatageous if they worked in the travel and tourism industry
Please note this is a hybrid role and will require some office presence.
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Salesforce Developer
Salesforce Developer
Bicester, near Oxford
Permanent, Full Time
£65,000-£75,000
Sponsorship - Available
About
This role directly reports to the Programme Manager of the Salesforce Centre of Excellence and as the Salesforce Developer, you will deliver Salesforce related change to all areas of teh business.
Person Specification
- Experience working with Project Managers, Product Owners and other developers to design cohesive development solutions and ensure effective collaboration throughout all phases of development, testing and deployment
- Salesforce Development experience using Apex, Lightning, Service Cloud
- Salesforce Certified Developer
- .Net and Javascript development experience
- Understanding of Agile development principles
- Strong Stakeholder Management
- Good leader of people
- Experience with Office 365
- Knowledge of SFDC architecture
- Participates effectively in a team environment, including peer review and mentoring
If this is of interest, apply and get in touch!
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
MORE JOBS LIKE THIS
-
eRates Trading BAPM
eRates Trading BAPM
Contract Role
Umbrella Day Rate - £750 - £850/day (Inside IR35)
London – Hybrid Working (3 days a week in office)
Looking for a BAPM to work on an eRates electronic trading platform which underpins the electronic rates activity including pricing, hedging and execution.
Candidates should have:
- Experience as a business analyst / project manager in a financial services organisation
- Strong knowledge of fixed income instruments, and associated trading workflows: Government Bonds, Interest Swaps, Repos, Futures and options
- Extensive understanding of electronic trading venues and associated dataflows i.e., market, static and trade data.
- Experience of working with the ION Trading
- Excellent communication skills in English, spoken and written.
- Active interest in design of system architecture
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
-
Business Development Manager
A well known aviation business is seeking a permanent Business Development Manager to support the delivery of the EMEA B2B revenue income targets through proactive sales approaches.
The Business Development Manager will:
- Identify and close: To research, identify, approach and close new sales opportunities within the EMEA region.
- Collaboration: To work with colleagues internally to support the presales process (pitch presentations etc).
- New client mobilisation: To support the new client mobilisation process.
- Tenders / RFPs (request for proposals): To search for tendering / RFP opportunities that could be of interest from a new business client perspective.
- Conferences / trade events: To drive lead generation through attending appropriate industry conferences, trade shows, events and expositions.
Ideal candidate:
- Must have the ability to identify and close new business sales opportunities
- Skilled in lead generation and relationship building
- Able to present with confidence at C-suite / Partner level
- It would be advatageous if they worked in the travel and tourism industry
Please note this is a hybrid role and will require some office presence.
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
-
Salesforce Developer
Salesforce Developer
Bicester, near Oxford
Permanent, Full Time
£65,000-£75,000
Sponsorship - Available
About
This role directly reports to the Programme Manager of the Salesforce Centre of Excellence and as the Salesforce Developer, you will deliver Salesforce related change to all areas of teh business.
Person Specification
- Experience working with Project Managers, Product Owners and other developers to design cohesive development solutions and ensure effective collaboration throughout all phases of development, testing and deployment
- Salesforce Development experience using Apex, Lightning, Service Cloud
- Salesforce Certified Developer
- .Net and Javascript development experience
- Understanding of Agile development principles
- Strong Stakeholder Management
- Good leader of people
- Experience with Office 365
- Knowledge of SFDC architecture
- Participates effectively in a team environment, including peer review and mentoring
If this is of interest, apply and get in touch!
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
