This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

Application/ Platform Support Manager - Trading - London

image

PLEASE CONTACT

JAMIE GEORGE

I am currently looking for a Application/ Platform Support Manager to join a top financial services (trading) organisation based in London. The role will be a permanent role and will be working on a new project within the business.

Role responsibilities:

  • Ensure the Platform Support team effectively provides a Level 1 support service
  • Ensure the Platform Support SME is effectively integrated and positioned within the team to provide maximum benefit to team members
  • Ensure team members effectively communicate the progress of support activities
  • Define, manage and improve the operating procedures and standards for the team
  • Ensure operating procedures for the team are upheld by all members
  • Proactively seek opportunities to provide a continuously improving support service through pod team alignment, process improvement and automation
  • Act as the main point of contact for the team on any Risk Management and Compliance issues

Required Skills/ Experience

  • Experienced Application Support Manager
  • Strong management experience (people/ stakeholders/ applications)
  • Tangible evidence of delivering service and process improvements
  • Experience of driving change initiatives in a service environment
  • Able to develop effective relationships internally at a variety of levels and across functions
  • Knowledge of Financial Markets, Systems and Over the Counter (OTC) products

Location - London

Role – Permanent

Salary - £70,000 - £90,000 p/a

If you feel like you are a strong match for my requirements and would like to know more, please send me over an updated copy of your CV and I will get back in touch.

Many thanks,

Jamie

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

 

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

MORE JOBS LIKE THIS
MORE JOBS LIKE THIS
  • Senior Legal Counsel-FinTech
    Negotiable

    Our client is a global Fintech firm with innovative ideas and solutions. They would like to hire a lawyer to join the well-established legal team based in Singapore

    Job Responsibilities

    • Overseeing compliance to any prevailing internal and external regulations
    • Identify policies, standard operating procedures, and regulations Financial Technology company
    • Develop policies and procedures of main tasks compliance function unit
    • Understand policies and regulations related to combating money laundering and terrorism financing
    • Planning and preparing compliance reports in accordance with the applicable regulations
    • Ensuring compliance related licensing and institution control
    • To supervise the business continuity plan
    • Prepare legal letters, any agreements with third party
    • Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues
    • Ensuring compliance of laws and regulations for all operations in an organization
    • Provide assistance and/or training to employees in order to meet compliance function
    • Providing legal advisory services
    • Do reporting to external regulator
    • Securing company and it’s all possessions from any illegal problems
    • Preparing legal letters, agreements related to the third party etc.
    • Handling lawsuits filed by an individual or other business and find appropriate methods to save and ensure minimum loss to the company

    Job Requirements

    • Candidate must possess at least Bachelor's Degree, Master's Degree/Post Graduate Degree in Law or equivalent
    • Minimum 7 years of working experience in the related field
    • Experience in Financial Institution that is MAS regulated is a plus
    • MS Office is a must
    • Fluent in English and another language (Mandarin or Bahasa Indonesia) due to the regional coverage

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

  • Trading Systems Application Support Analyst (FIX/ UNIX)
    £50000 - £80000 per annum

    I am currently looking for a Trading Systems Application Support Analyst (FIX/ UNIX) to join a top financial organisation based in London. The role will be a permanent role and will be working on a new project within the business.

    General Support Responsibilities Include:

    • Provide cover to the Live and Test trading systems, ensuring smooth running of trading system servers and services.
    • Provide technical support to the external Clients
    • Provide 2nd line support services for client services and account management teams.
    • Support external users of different interfaces (sFTP/FIX/MQ).
    • Provide networking and connectivity support.
    • Monitoring system servers and ensuring appropriate monitoring is in place.
    • Raise and track issues through the use of the helpdesk ticketing mechanism.

    Key Requirements

    Prior experience in Application/Production support required.

    Knowledge of FIX

    Knowledge of either- FX/ Fixed Income/ Equities

    UNIX, SQL, XML, FIX and Scripting Language a must.

    Configuration and management of vendor or bespoke monitoring toolsets

    Ability to resolve problems and incidents across multiple technology areas

    ITIL knowledge

    Permanent

    Location- London

    £50,000- £80,000

    If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

    Many thanks,

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

  • BI Developer - AZURE / SSIS / C#
    £550 - £650 per day

    BI Developer – AZURE / SSIS / C#

    Our client, a Tier 1 investment banking group is seeking an experienced BI Developer to join the team based in the London.

    Required experience:

    • Developing and updating SSIS packages, stored procedures, data warehouse load process, and analytics database.
    • Design logical and physical database structures using Microsoft SQL Server.
    • Experience in migrating on-premises SSIS packages to Azure Data Factory.
    • Design, build and deploy effective SSIS packages, Azure Data Factory.

    Technical skills:

    • Expert SQL Server experience
    • SSIS, SSRS, SSAS
    • AZURE
    • C#

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.


This job has now been filled but you may be interested in:

 

Trading Systems Application Support Analyst (FIX/ UNIX)

SAVE
£50000 - £80000 per annum

I am currently looking for a Trading Systems Application Support Analyst (FIX/ UNIX) to join a top financial organisation based in London. The role will be a permanent role and will be working on a new project within the business.

General Support Responsibilities Include:

  • Provide cover to the Live and Test trading systems, ensuring smooth running of trading system servers and services.
  • Provide technical support to the external Clients
  • Provide 2nd line support services for client services and account management teams.
  • Support external users of different interfaces (sFTP/FIX/MQ).
  • Provide networking and connectivity support.
  • Monitoring system servers and ensuring appropriate monitoring is in place.
  • Raise and track issues through the use of the helpdesk ticketing mechanism.

Key Requirements

Prior experience in Application/Production support required.

Knowledge of FIX

Knowledge of either- FX/ Fixed Income/ Equities

UNIX, SQL, XML, FIX and Scripting Language a must.

Configuration and management of vendor or bespoke monitoring toolsets

Ability to resolve problems and incidents across multiple technology areas

ITIL knowledge

Permanent

Location- London

£50,000- £80,000

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

Many thanks,

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

FIX Integration Engineer/ FIX Onboarding- Fixed Income

SAVE
£60000 - £75000 per annum

I am currently looking for an experienced FIX Integration Engineer position to join a top financial organisation based in London. The role will be a permanent role and will be working on a new project within the business.

Responsibilities-

Help new and existing institutional clients and broker-dealers with the implementation/integration of APIs for various STP features.

Support API integration for various fixed income products - US Investment Grade, Emerging Markets, High Yield, US Agencies, Asset Backed Securities and Credit Default Swaps.

features with client requirements/needs in mind

Work with client services, production support and development teams for speedy resolution of any issues in the test and production environments.

Experience required

Experience in a development, trade support or business analyst role.

Experience and thought leadership in certification is highly desirable. Specifically, automation of certification procedures and installing self-service tools in order to produce operational efficiencies.

FIX protocol experiences a must.

Experience with XML (DTD, schemas), TCP/IP & networking fundamentals

Good working knowledge of Unix/Linux operating system including user commands, scripting etc.

RDBMS skills (SQL Server and/or Oracle) – ability to read, write and run SQL scripts

Permanent

£60,000- £75,000 (plus bonus)

Location- London

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

Many thanks,

Connor

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Fixed Income Application Support Analyst (FIX/ UNIX)

SAVE
£50000 - £80000 per annum

I am currently looking for an Fixed Income Application Support Analyst (FIX/ UNIX) to join a top financial organisation based in London. The role will be a permanent role and will be working on a new project within the business.

General Support Responsibilities Include:

  • Provide cover to the Live and Test trading systems, ensuring smooth running of trading system servers and services.
  • Provide technical support to the external Clients
  • Provide 2nd line support services for client services and account management teams.
  • Support external users of different interfaces (sFTP/FIX/MQ).
  • Provide networking and connectivity support.
  • Monitoring system servers and ensuring appropriate monitoring is in place.
  • Raise and track issues through the use of the helpdesk ticketing mechanism.

Key Requirements

Prior experience in Application/Production support required.

Knowledge of FIX

Knowledge of either- FX/ Fixed Income/ Equities

UNIX, SQL, XML, FIX and Scripting Language a must.

Configuration and management of vendor or bespoke monitoring toolsets

Ability to resolve problems and incidents across multiple technology areas

ITIL knowledge

Permanent

Location- London

£50,000- £80,000

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

Many thanks,

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Application Support Analyst (FIX/ UNIX/ Scripting)- Permanent

SAVE
£50000 - £80000 per annum

I am currently looking for an Application Support Analyst (FIX/ UNIX/ Scripting) to join a top financial organisation based in London. The role will be a permanent role and will be working on a new project within the business.

General Support Responsibilities Include:

  • Provide cover to the Live and Test trading systems, ensuring smooth running of trading system servers and services.
  • Provide technical support to the external Clients
  • Provide 2nd line support services for client services and account management teams.
  • Support external users of different interfaces (sFTP/FIX/MQ).
  • Provide networking and connectivity support.
  • Monitoring system servers and ensuring appropriate monitoring is in place.
  • Raise and track issues through the use of the helpdesk ticketing mechanism.

Key Requirements

Prior experience in Application/Production support required.

Knowledge of FIX /Fixed Income products, order and trade flow and Ecommerce platforms would be beneficial.

UNIX, SQL, XML, FIX and Scripting Language a must.

Configuration and management of vendor or bespoke monitoring toolsets

Ability to resolve problems and incidents across multiple technology areas

ITIL knowledge

Permanent

Location- London

£50,000- £80,000

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

Many thanks,

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Production Support Lead (EMEA) - Bank - London - Perm

SAVE
Negotiable

I am currently looking for a VP Level Production Support Regional Lead (corporate banking) to join a top bank based in London. The role will be a permanent role and will be working on a new project within the business.

Key Responsibilities:

  • Leading regional team dedicated to supporting all business lines accessing DB through the channel and integration systems; working particularly close with the cash business
  • Promote engineering culture by leading automation work with the global team for recurring client impacting issues
  • Support the resolution of incidents and problems within the team. Assist with the resolution of complex incidents. Ensure that the right problem-solving techniques and processes are applied
  • Maintain an end to end view of the application and infrastructure landscape.
  • Provide input and contribute in Production Management related audits.
  • Works with team members to identify areas of focus, where training may improve team performance, and improve incident resolution.
  • Be the escalation point for all Client access related issues in the European time zone

Skills & Qualifications:

  • Experienced Production Support Lead/ Senior Production Support Engineer
  • Corporate/ Investment Banking Experience
  • Strong experience working in large corporate environments in a client-facing function.
  • Experience of supporting complex application and infrastructure domains
  • Managed remote and local teams
  • Experience of end to end Level 2 management and good overview of Production/Operations Management overall
  • IITIL / best practice service context
  • UNIX, Oracle, SQL, MQ
  • Experience writing scripts and queries, ITIL Standards & Service operations processes, Incident management, Monitoring tools like GENEOS / NAGIOS

Location – London

Role – Permanent

Salary - £100,000 - £120,000

If you feel like you are a strong match for my requirements, please send me over an updated copy of your CV and I will get back in touch.

Many thanks,

Jamie

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Production Support Engineer - Bank - London - Perm

SAVE
£55000 - £65000 per annum

I am currently looking for a Production Support Engineer (corporate banking) to join a top bank based in London. The role will be a permanent role and will be working on a new project within the business.

Your key responsibilities:

  • Ensure all the BAU support queries from business are handled on priority and within agreed SLA and also to ensure all application stability issues are well taken care off.
  • Be responsible for your own engineering delivery to drive a reduction in technical debt across the production environment with development and infrastructure teams.
  • Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues.
  • Engage in the Software Development Lifecycle (SDLC) to enhance Production Standards and controls.
  • Build the support knowledge database by updating the application runbook with known support tasks
  • Participate in all BCP, release deployments and component failure tests based on the run books
  • Event monitoring and management via a 24x7 workbench that is both monitoring and regularly probing the service environment, and acting on instruction of a runbook.

Your skills and experience:

  • Experienced Production Support Engineer
  • Strong experience of applying technical solutions to improve the stability of production environments
  • Good understanding and working knowledge of the ITIL Service management framework (incident, problem, change management).
  • Strong experience in providing L2/L3 support (preferably in a Banking environment).
  • Excellent working experience of Unix/Linux, scripting (any language), Oracle, Control-M scheduler, ITRS Geneos or similar monitoring tool, and middleware (such as MQ, Solace)
  • Experience of working in any cloud based infrastructure desired.
  • Global Transaction Banking / Corporate and Investment Banking Experience is a plus.

Location – London

Role – Permanent

Salary - £55,000 - £65,000

If you feel like you are a strong match for my requirements, please send me over an updated copy of your CV and I will get back in touch.

Many thanks,

Jamie

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

FIX Integration Engineer- Fixed Income- Permanent- London-

SAVE
£60000 - £70000 per annum

I am currently looking for an experienced FIX Integration Engineer position to join a top financial organisation based in London. The role will be a permanent role and will be working on a new project within the business.

Responsibilities-

Help new and existing institutional clients and broker-dealers with the implementation/integration of APIs for various STP features.

Support API integration for various fixed income products - US Investment Grade, Emerging Markets, High Yield, US Agencies, Asset Backed Securities and Credit Default Swaps.

features with client requirements/needs in mind

Work with client services, production support and development teams for speedy resolution of any issues in the test and production environments.

Experience required

Experience in a development, trade support or business analyst role.

Experience and thought leadership in certification is highly desirable. Specifically, automation of certification procedures and installing self-service tools in order to produce operational efficiencies.

FIX protocol experiences a must.

Experience with XML (DTD, schemas), TCP/IP & networking fundamentals

Good working knowledge of Unix/Linux operating system including user commands, scripting etc.

RDBMS skills (SQL Server and/or Oracle) – ability to read, write and run SQL scripts

Permanent

£60,000- £70,000 (plus bonus)

Location- London

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

Many thanks,

Connor

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Application Support Analyst (FIX/ UNIX/ Scripting)- Permanent

SAVE
£55000 - £70000 per annum

I am currently looking for an Application Support Analyst (FIX/ UNIX/ Scripting) to join a top financial organisation based in London. The role will be a permanent role and will be working on a new project within the business.

General Support Responsibilities Include:

  • Provide cover to the Live and Test trading systems, ensuring smooth running of trading system servers and services.
  • Provide technical support to the external Clients
  • Provide 2nd line support services for client services and account management teams.
  • Support external users of different interfaces (sFTP/FIX/MQ).
  • Provide networking and connectivity support.
  • Monitoring system servers and ensuring appropriate monitoring is in place.
  • Raise and track issues through the use of the helpdesk ticketing mechanism.

Key Requirements

Prior experience in Application/Production support required.

Knowledge of FIX /Fixed Income products, order and trade flow and Ecommerce platforms would be beneficial.

UNIX, SQL, XML, FIX and Scripting Language a must.

Configuration and management of vendor or bespoke monitoring toolsets

Ability to resolve problems and incidents across multiple technology areas

ITIL knowledge

Permanent

Location- London

£55,000- £70,000

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

Many thanks,

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Application Support Analyst (Payments/ Linux/ Swift) - Inv Bank

SAVE
Negotiable

I am currently looking for a Application Support Analyst (MTS/ Linux/ Swift/ Payments) to join a top investment bank based in London. The role will be a permanent role and will be working on a new project within the business.

Key Roles & Responsibilities

  • SME for MTS (Money Transfer System) to provide all-lines (1st-3rd) BAU support to the Cash business.
  • Change coordination and implementation.
  • Adhere to Change Control and Fault Reporting Procedures.
  • Audit, Risk and Control engagement.
  • Own and execute BCP/DR exercise for MTS
  • Performance/stability reviews/improvements.
  • Service Improvement Plans.
  • Major incident management.
  • Own and implement strategic initiatives across MTS consistent with rest of the function

Skills Required

  • Experienced Application Support Analyst
  • Banking/Finance Industry experience essential.
  • Strong experience supporting payment systems
  • Strong experience working with Unix
  • Strong technical skills on MQ, Oracle, WebServices, Swift and Java
  • Knowledge of monitoring & job scheduling tools (e.g. ITRS, BMC & Control-M)
  • Knowledge of the MTS/ ACE / Pelican / Prognosis a strong advantage.

Location - London

Role – Permanent

Salary - £60,000 - £75,000

If you feel like you are a strong match for my requirements, please send me over an updated copy of your CV and I will get back in touch.

Many thanks,

Jamie

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Application Support Analyst (E-Trading/ Unix) - Investment Mngt

SAVE
£50000 - £60000 per annum

I am currently looking for an Application Support Analyst (e-trading) to join a large investment management organisation based in London. The role will be a permanent role and will be working on a new project within the business.

Key Responsibilities

  • Provide application support to wide range of investment management business applications; primarily responsible for supporting critical trading applications and their integration with upstream and downstream systems
  • Manage support transition for new applications and functional changes from delivery teams
  • Contribution in enhancements for existing product as individual contributor
  • Work closely with the project manager and to understand & report back regular status of assigned tasks
  • Perform regular knowledge sharing through documentation and training sessions to other members
  • Experience in working for validating and performing DR transitions
  • Maintain vendor relationships

Essential Skills

  • Experienced Application Support Analyst
  • Strong experience working with various asset classes
  • Strong understanding of the trade lifecycle
  • Oracle databases; well versed with database SQL queries and should be able to write medium to complex SQL queries
  • Unix platforms (Unix shell scripting)
  • Enterprise messaging products (preferably MQ Series)
  • Experience and well versed with batch scheduling tools – Control-M, Autosys etc.
  • Experience of FIX protocol and ability to understand FIX messages for electronic trading.
  • Experience in configuring and administering order management systems

Location – London

Role – Permanent

Salary – £50,000 - £60,000

If you feel like you are a strong match for my requirements, please send me over an updated copy of your CV and I will get back in touch.

Many thanks,

Jamie

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Equities Application Support Analyst (Front Office)- London

SAVE
£70000 - £90000 per annum

I am currently looking for an Equities Application Support Analyst (Front Office) to join a top investment based in London. The role will be a permanent role and will be working on a new project within the business.

Responsibilities:

Level 1 & 2 support of Front office trading platform

System monitoring and start-of-day/end-of-day checkouts

Client on-boarding and migration

Analysis and design of business-driven projects within the equities trading space

Support of several in house applications/tools

Facilitating market access for our Algorithmic trading platform

Testing & co-ordination of testing of software deployments

Assisting the traders to get the most out of the platform

Dealing with exchanges, venues and clients to further our aims

Experience required:

Experienced Applications Support Analyst

Front Office experience

FX/ Equities/ Fixed Income

Knowledge / Experience of FIX protocol

SQL experience

Strong Excel skills, Pivot tables, VBA and alike would be of use.

Front office experience within a sell side participant an advantage.

Permanent

£70,000- £90,000 (plus bonus/ benefits)

Location- London

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

FIX Integration Engineer- Fixed Income- Permanent- London-

SAVE
£60000 - £70000 per annum

I am currently looking for an experienced FIX Integration Engineer position to join a top financial organisation based in London. The role will be a permanent role and will be working on a new project within the business.

Responsibilities-

Help new and existing institutional clients and broker-dealers with the implementation/integration of APIs for various STP features.

Support API integration for various fixed income products - US Investment Grade, Emerging Markets, High Yield, US Agencies, Asset Backed Securities and Credit Default Swaps.

features with client requirements/needs in mind

Work with client services, production support and development teams for speedy resolution of any issues in the test and production environments.

Experience required

Experience in a development, trade support or business analyst role.

Experience and thought leadership in certification is highly desirable. Specifically, automation of certification procedures and installing self-service tools in order to produce operational efficiencies.

FIX protocol experiences a must.

Experience with XML (DTD, schemas), TCP/IP & networking fundamentals

Good working knowledge of Unix/Linux operating system including user commands, scripting etc.

RDBMS skills (SQL Server and/or Oracle) – ability to read, write and run SQL scripts

Permanent

£60,000- £70,000 (plus bonus)

Location- London

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

Many thanks,

Connor

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.