CDD Remediation Ops Analyst

Up to £25000 per annum + Pro Rata



ROLE: CDD Remediation Operations Analyst

This is a new role that will support the remediation of all medium, standard and low risk customers. There is an opportunity to ensure compliance with legislative and regulatory best practice, for the UK operations of the bank


  • To undertake Client Due Diligence reviews for existing customers and bring the KYC information to level required by the Bank’s relevant standards.
  • Ensure internal Customer Due Diligence (CDD) requirements are adhered to;
  • Communicate effectively to branch colleagues and District compliance departments any issues raised from case reviews to enable these to be resolved in a timely manner;
  • Ensure work flow management tools are completed accurately and fully to enable data to be extracted for management information (MI) reporting;
  • Identify any key risk areas and Anti Money Laundering (AML) ‘red flags’ and escalate to management;
  • Perform ad-hoc duties delegated by Team Lead;

Development Potential: Support and guidance will be provided though it is expected that the successful applicant will be sufficiently experienced to be largely self-sufficient very quickly.

This role will offer the successful applicant the opportunity to broaden their appreciation of how the Bank is run and operated. You will improve your network of colleagues not only in the branches but also amongst Product and System Owners, IT-specialists and senior management.


  • A good understanding of AML regulations.
  • Excellent verbal and written communication skills with the ability to analyse, articulate and present complex issues clearly and concisely.
  • Professional standard of presentation skills.
  • Ability to build strong professional relationships at all levels and represent Handelsbanken effectively.
  • Interpersonal skills and the ability to work well with impact, with people at all levels
  • Integrity and discretion.
  • Ability to work well under pressure.
  • Attention to detail and an organised approach to work.


  • Good AML/Know your Customer (KYC) Financial Services Industry experience gained in an Operational KYC/AML Team.
  • A good understanding of UK regulation.
  • A thorough understanding of due diligence requirements and the differences between, simplified, standard and enhanced. The ability to carry out risk assessments and recommendations
  • Self-motivated and results focused.
  • Flexible, adaptable and responds effectively to changing business needs.
  • Excellent time management skills and able to prioritize workloads to meet agreed deadlines.
  • A team player with a positive, supportive and engaged approach to change.

You must comply with 5 Conduct rules i.e.

  • act with integrity
  • act with due skill, care and diligence
  • be open and co-operative with the FCA, PRA and other regulators
  • pay due regard to the interests of customers and treat them fairly
  • observe proper standards of market conduct.

If you have the relevant experience & wish to be fast tracked, please forward your CV & cover letter to

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.


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