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Client and Production Support Analyst
American investment banking firm seeks a Client and Production Support Analyst with 4+ years of experience for a permanent position paying up to £120,000 per year, within their Fixed Income team.
The Fixed Income team is a fast-paced trading environment with a wide variety of financial products. We are looking for candidates who are passionate about learning and working with the business to resolve day to day technical issues. You must have strong communication skills as you will be working with many different teams front to back across both the business and technical organizations. You will be working with developers to debug issues and find root causes so some experience with coding is required. You will make impact by resolving issues efficiently, managing incidents, identifying recurring issues and coming up with recommendations on where to make investments to bring down support costs. Lastly, you will help train new users and developers by creating clear and concise documentation for applications and processes.
RESPONSIBILITIES AND QUALIFICATIONS
Your responsibilities include:
- Help users to quickly resolve issues
- Create user documentation for applications and processes
- Create runbooks for faster issue resolution
- Debug code and determine where changes need to be made to resolve root causes
- Manage support tickets to track recurring issues and support cost
- Perform start of day checks to ensure that systems are operational before the trading day starts
- Use tools to execute configuration changes, modify production data and entitle users to applications
- Execute BCPs to ensure that backup plans are up to date
Basic Qualifications:
- 2+ years of support and incident management experience
- Ability to read and debug code (Java/C++/Python)
- Strong communication skills
- Experience in software release process and change management
- Comfortable multi-tasking, managing multiple stakeholders and working as part of a team
- Desire to do support as their primary role
Preferred Qualifications:
- Experience in supporting trading desks at large investment banks
- Knowledge of Fixed Income products (Interest Rates, Credit, Foreign Exchange)
- Experience with SQL
- Experience with an object oriented programming language
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
email - as they go live.
MORE JOBS LIKE THIS
IT Reliability Engineer (permanent)
**Permanent role**
**£75k - £130k per annum (+ package)**
**SPONSORSHIP - AVAILABLE**
**Hybrid working - home/office split**
The Company
A Fortune 500 company based in the City of London.
The Role
As a Reliability Engineer you will collaborate with product development teams. You role will be to continually improve the services and facilitate fast delivery of new products while eliminating toil and operational work.
Role Responsibilities
- Partner with global development teams to improve services via rigorous testing, release procedures and development of CI/CD pipelines
- Balance feature development velocity and reliability by constructing well-defined SLOs
- Responsible for availability, performance, monitoring, incident response and resolution for platforms and services.
- The team uses the following technologies: Java, Python, Git, Sybase/DB2, SecDb and Kubernetes
Essential skills
Site Reliability Engineer / DevOps background
Coding experience - Java, Python, Golang preferred
Desirable skills
- Familiarity with continuous integration/deployment technologies
- Familiarity with Infrastructure as Code (IaC), e.g. Ansible
- Orchestration experience - Kubernetes, Docker
- Scripting in Python, Bash or similar language
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
DevOps Engineer - Azure (remote)
**Permanent role**
£80k to £100k per annum
**FULLY REMOTE (inside UK)**
Sponsorship - NOT AVAILABLE
The company
A multi-cloud services company.
The role
As a remote DevOps Engineer, you will join the Azure Technology team of a multi-cloud services company. You will help provide consultative, architectural, program and engineering support for our customers' journeys to the cloud.
You will deliver technical solutions using cutting edge technologies and industry best practices to implement Azure cloud platforms for its customers.
The responsibilities
- Demonstrate a broad set of technical skills including Azure Infrastructure and administration (ARM templates).
- Enable the rest of the technical team to adopt a DevOps culture by helping them to onboard best practices into their work-streams.
- Work with the Architects to tackle a backlog for growing the DevOps practices of release management, infrastructure automation, build automation, version control.
Essential experience
DevOps Engineer experience (or something similar)
Experience working in a Microsoft Azure cloud environment
Scripting ability (ideally PowerShell)
- Orchestration experience (Kubernetes)
Desirable experience
- Microsoft Azure certifications
- Coding experience (Java, Python, C# etc)
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Senior Finance Business Partner
Senior Finance Business Partner
Permanent, Full Time
Up to £64k per annum
Location: Chelmsford
Working Style: Hybrid/remote working
Our public sector client is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a very successful track record of delivering transformational change. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We’re immensely proud of our flexible working options.
The Opportunity
- This role is responsible for delivering all aspects of financial advice across functions to ensure the provision of comprehensive support to all levels of management and Members. Ensuring pro-active and innovative guidance across the breadth of finance functions and supporting complex projects is an integral part of the role.
- As a strategic leader, will build strong relationships with internal and external partners and actively contributing to a broad range of senior management forums. As a financial expert will use their depth of knowledge and understanding of key services to ensure robust long term financial planning.
- Influencing politicians, directors and stakeholders to ensure decisions are made in the knowledge of their financial impact on the business. Driving improvements to achieve greater efficiency and plans to reduce costs balanced with the need to provide high quality strategic advice and direction within the context of adherence to financial policies and practices.
Accountabilities
- Responsible for analysis and assessment of financial assets and liabilities, highlighting the operational priorities and presenting options to executive & political bodies to drive out inefficiency in the pursuit of strategic objectives. Empower and support key stakeholders to maximise sustainable external funding
- Accountable for all financial aspects of medium term business planning, advising Directors, Politicians and Stakeholders on strategic financial performance management, pricing and investment analysis
- Lead on the provision of insightful long term predictive analytics, optimising financial modelling and commercial acumen to support business development and income improvements across the organisation.
- Drive the delivery of complex cross organisation projects, influencing strategies to ensure commercial considerations drive transparent and robust, evidence-based decision making. This includes the provision of detailed analysis and interpretation of financial and performance data.
- Work collaboratively with other business partners and management accountants in the development and review of financial policy and 3-year business plans ensuring they reflect strategic objectives and promote continuous improvement
- Influence the drive for delivery of value for money services, evidenced by benchmarked cost driver comparators to analyse trends, identify efficiencies and lever performance improvements.
- Support the timely preparation of complex business cases outlining associated costs, benefits, risks and funding solutions whilst being solely accountable for the financial implications.
- Lead financial impact assessments relating to changes in legislation, service initiatives or formal partnership arrangements.
- Be a sector leader for finance, networked with best in class peers and embed new skills & learning to drive performance improvements.
- Specific individual and shared targets and objectives are defined annually within the performance management framework.
The Experience You Will Bring
- Full CCAB / CIMA qualification with minimum of 2 years post qualification experience and evidence of continuing professional development .
- Experience in application of financial management and financial frameworks in a large organisation, preferably public sector, through a full financial cycle.
- Essential evidence of providing financial advice to inform complex decision making.
- Evidence of direct influence in improving financial systems and processes.
- Experience of evaluating and supporting innovative and effective means of financing the long term delivery of large scale services.
- Demonstrate significant experience of working with and influencing members and / or executives, as well as, multi-disciplinary teams to achieve service outcomes.
- Knowledge of International Financial Reporting Standards.
- Extensive experience of strong leadership skills and ability to demonstrate credibility, promoting good financial management practice within the business.
If this sounds of a good match please apply or contact me at fmcdonald@mcgregor-boyall.com.
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
MORE JOBS LIKE THIS
-
IT Reliability Engineer (permanent)
**Permanent role**
**£75k - £130k per annum (+ package)**
**SPONSORSHIP - AVAILABLE**
**Hybrid working - home/office split**
The Company
A Fortune 500 company based in the City of London.
The Role
As a Reliability Engineer you will collaborate with product development teams. You role will be to continually improve the services and facilitate fast delivery of new products while eliminating toil and operational work.
Role Responsibilities
- Partner with global development teams to improve services via rigorous testing, release procedures and development of CI/CD pipelines
- Balance feature development velocity and reliability by constructing well-defined SLOs
- Responsible for availability, performance, monitoring, incident response and resolution for platforms and services.
- The team uses the following technologies: Java, Python, Git, Sybase/DB2, SecDb and Kubernetes
Essential skills
Site Reliability Engineer / DevOps background
Coding experience - Java, Python, Golang preferred
Desirable skills
- Familiarity with continuous integration/deployment technologies
- Familiarity with Infrastructure as Code (IaC), e.g. Ansible
- Orchestration experience - Kubernetes, Docker
- Scripting in Python, Bash or similar language
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
-
DevOps Engineer - Azure (remote)
**Permanent role**
£80k to £100k per annum
**FULLY REMOTE (inside UK)**
Sponsorship - NOT AVAILABLE
The company
A multi-cloud services company.
The role
As a remote DevOps Engineer, you will join the Azure Technology team of a multi-cloud services company. You will help provide consultative, architectural, program and engineering support for our customers' journeys to the cloud.
You will deliver technical solutions using cutting edge technologies and industry best practices to implement Azure cloud platforms for its customers.
The responsibilities
- Demonstrate a broad set of technical skills including Azure Infrastructure and administration (ARM templates).
- Enable the rest of the technical team to adopt a DevOps culture by helping them to onboard best practices into their work-streams.
- Work with the Architects to tackle a backlog for growing the DevOps practices of release management, infrastructure automation, build automation, version control.
Essential experience
DevOps Engineer experience (or something similar)
Experience working in a Microsoft Azure cloud environment
Scripting ability (ideally PowerShell)
- Orchestration experience (Kubernetes)
Desirable experience
- Microsoft Azure certifications
- Coding experience (Java, Python, C# etc)
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
-
Senior Finance Business Partner
Senior Finance Business Partner
Permanent, Full Time
Up to £64k per annum
Location: ChelmsfordWorking Style: Hybrid/remote working
Our public sector client is one of the largest and most dynamic local authorities in the UK, serving a population of 2 million residents, and has a very successful track record of delivering transformational change. We are changing the way we think, the way we work, and the ways in which we deliver our services. We are committed to becoming a place where individuals, partners and communities feel proud to play their role and genuinely want to belong. We’re immensely proud of our flexible working options.
The Opportunity
- This role is responsible for delivering all aspects of financial advice across functions to ensure the provision of comprehensive support to all levels of management and Members. Ensuring pro-active and innovative guidance across the breadth of finance functions and supporting complex projects is an integral part of the role.
- As a strategic leader, will build strong relationships with internal and external partners and actively contributing to a broad range of senior management forums. As a financial expert will use their depth of knowledge and understanding of key services to ensure robust long term financial planning.
- Influencing politicians, directors and stakeholders to ensure decisions are made in the knowledge of their financial impact on the business. Driving improvements to achieve greater efficiency and plans to reduce costs balanced with the need to provide high quality strategic advice and direction within the context of adherence to financial policies and practices.
Accountabilities
- Responsible for analysis and assessment of financial assets and liabilities, highlighting the operational priorities and presenting options to executive & political bodies to drive out inefficiency in the pursuit of strategic objectives. Empower and support key stakeholders to maximise sustainable external funding
- Accountable for all financial aspects of medium term business planning, advising Directors, Politicians and Stakeholders on strategic financial performance management, pricing and investment analysis
- Lead on the provision of insightful long term predictive analytics, optimising financial modelling and commercial acumen to support business development and income improvements across the organisation.
- Drive the delivery of complex cross organisation projects, influencing strategies to ensure commercial considerations drive transparent and robust, evidence-based decision making. This includes the provision of detailed analysis and interpretation of financial and performance data.
- Work collaboratively with other business partners and management accountants in the development and review of financial policy and 3-year business plans ensuring they reflect strategic objectives and promote continuous improvement
- Influence the drive for delivery of value for money services, evidenced by benchmarked cost driver comparators to analyse trends, identify efficiencies and lever performance improvements.
- Support the timely preparation of complex business cases outlining associated costs, benefits, risks and funding solutions whilst being solely accountable for the financial implications.
- Lead financial impact assessments relating to changes in legislation, service initiatives or formal partnership arrangements.
- Be a sector leader for finance, networked with best in class peers and embed new skills & learning to drive performance improvements.
- Specific individual and shared targets and objectives are defined annually within the performance management framework.
The Experience You Will Bring
- Full CCAB / CIMA qualification with minimum of 2 years post qualification experience and evidence of continuing professional development .
- Experience in application of financial management and financial frameworks in a large organisation, preferably public sector, through a full financial cycle.
- Essential evidence of providing financial advice to inform complex decision making.
- Evidence of direct influence in improving financial systems and processes.
- Experience of evaluating and supporting innovative and effective means of financing the long term delivery of large scale services.
- Demonstrate significant experience of working with and influencing members and / or executives, as well as, multi-disciplinary teams to achieve service outcomes.
- Knowledge of International Financial Reporting Standards.
- Extensive experience of strong leadership skills and ability to demonstrate credibility, promoting good financial management practice within the business.
If this sounds of a good match please apply or contact me at fmcdonald@mcgregor-boyall.com.
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
