Customer Success Executive

Up to £35000 per annum + Bonus
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PLEASE CONTACT

ROMANA BEGUM

My client is an identity data intelligence consulting firm who are seeking an ambitious sales professional who is keen to align themselves with a progressive consulting business.

The role

Working closely with the Customer Success Sales Manager and Senior Management team, the role is to ensure the generation and growth of sales revenue from a nominated portfolio of Identity accounts.

What you will do:

You will:

  • Deliver an exceptional experience for clients by helping them with business challenges and new requirements
  • Articulate the value and business benefits of the complete range of products and services
  • Personally concentrate on larger opportunities and provide direction and sales engagement support whilst leading accounts
  • Engage with clients at both strategic and operational levels and be the demonstrable lead person for all client engagements
  • Working closely with all internal stakeholders to ensure client and sector challenges are built into our Product Roadmap
  • Grow overall revenue and margin

What we are looking for:

Skills:

  • To develop and sustain a viable business plan and pipeline to support commercial objectives, including the identification of opportunities, qualification, sale and closure
  • To manage all aspects of the relationship between the business and its clients at both a commercial level and technical level, using the most appropriate resources
  • To deliver specific value propositions to customers through consultatively understanding all client requirements, challenges and problems
  • To update pipeline and activity information for management reporting
  • To advise on, and support the delivery of, a tactical marketing plan into nominated industry sector(s)
  • Exceed all minimum standards of performance

Ideal Candidate:

  • Positivity, drive and hunger to exceed expectations, this will be demonstrated through current levels of over performance
  • Strong understanding and relevant experience of the Financial Services and Online Gambling marketplace
  • Ideally sold a SAAS product/ has understanding
  • Ability to understand and present complex solutions into a simple, value proposition
  • Strong verbal, written and presentation skills
  • Excellent knowledge and demonstration of process to understand the clients buying process
  • Can work and contribute as part of a dynamic group that is shaping a division for tomorrow
  • Experience of managing relationships across large corporate organisations to grow revenue streams, with the ability to operate at all levels with a business
  • Success in managing/growing existing client relationships and consistently winning new revenue streams within account base

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

 

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