Futures- Options- Applications eTrading Support Team Lead (VP)

£90000 - £110000 per annum
image

PLEASE CONTACT

CONNOR CHOUDHURY

I am currently looking for a Futures and Options Applications eTrading Support Team Lead (VP Level) to join a top tier investment bank based in London.

Core Responsibilities:


Maintain high service delivery for production services, monitor and report key performance indicators, act as an agent of change for service improvement
Deliver front to back management of critical incidents in line with Incident management standards
Supporting members of the global application support teams.
Maintain and nurture core stakeholder relationships, primarily front office personnel such as product managers, traders & sales and account managers.
Building and documenting repeatable processes to monitor and support systems and applications, ongoing development and continuous improvement of these processes

Experience Required:


Strong experience within the Futures and Options space

Team Lead experience

Background in FIX/ UNIX
Experience managing multiple teams across different core Business streams – stakeholder management is a vital part of this role.
A proven background with crisis and major incident management.
A demonstrable ability to set-up & restructure teams and drive continuous improvement.
Built a career on management of L2 support teams & understand the key attributes that makes them tick.
A proven level of comfort and confidence facing off and interacting with senior IT and Business management


VP Level

£90,000- £110,000 (plus benefits)

Location- London

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

Many thanks,

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

 

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

MORE JOBS LIKE THIS
MORE JOBS LIKE THIS
  • Senior Project Manager
    Negotiable

    My Client a large financial services company in London is seeking a Senior project manager to work on a large scale complex project that will involve engaging with multiple internal and external stakeholders.

    The ideal candidate must have the following:

    • Strong project management skills
    • Excellent project planning skills end to end
    • Experience in building relationships with stakeholders.
    • Business and IT related project experience
    • SQL experience
    • Agile experience
    • Excellent communication skills
    • Strong Stakeholder Management.

    Please apply if you have the above skill-set.

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

  • Member/Customer Experience Manager
    Up to £55000 per annum

    MG051 – Member Experience Manager – Financial Services – Permanent - London

    Our client is a highly ambitious financial services firm, with over 7.5 million members. They put their customers first and continuously seek to improve their engagement at every touchpoint. This role reports to the Head of Member Experience and will take ownership of the key interactions and experience of members across all delivery channels.

    You will:

    • Identify and deliver continuous improvements to their customer’s experience – through product change, service improvements and better communications.
    • Ensure that the development of their customer experience is in line with their propositional objectives and brand values.
    • Develop and maintain maps of key customer journeys and a programme of continuous improvements to the customer experience
    • Commission customer insight and analysis to support investigation into issues experienced by customers, and to develop evidence-based proposals for change.
    • Assure the customer experience design for both product design and support/guidance content across all channels.
    • Work closely with the other teams within the directorate, particularly the Product Design, Customer Insight, and Marketing and Creative Services teams.

    The right candidate will have:

    • Solid experience of promoting and implementing change that improves customer experience.
    • Excellent analytical skills with a proven ability to critically analyse issues, consider options and develop recommendations based on solid reasoning.
    • Experience of providing customer facing solutions including product development.
    • Familiarity and confidence in using Microsoft Word, Excel, PowerPoint, and Visio.
    • An ability to thrive in a demanding project environment and a commitment to provide an excellent service.
    • Experience working with senior stakeholders.
    • Education, qualification and professional membership requirements.

    Apply now through the link provided or email Marianna Georgiou at MGeorgiou@mcgregor-boyall.com.

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

  • Java Developer - eTrading - Low Latency - Investment Bank
    £650 - £750 per day

    Java Developer - eTrading - Low Latency - Investment Bank

    Key skills required for the Java Developer - eTrading - Low Latency - Investment Bank position:

    • Core Java
    • Electronic trading systems
    • Low-Latency event-driven systems
    • Bachelor’s degree or higher in Computer Science or related field

    About the Java Developer - eTrading - Low Latency - Investment Bank client:

    A global Tier 1 Investment Bank covering several critical areas including pricing, contribution, execution, and STP to manage the entire SDLC. As such, they’re a diverse group of PM's, BA's, and developers (front-end and back-end) who champion change and innovation within the financial industry.

    About the Java Developer - eTrading - Low Latency - Investment Bank team:

    The eTrading team partners with multiple Rates and EM organisations creating solutions for eTrading on capital markets. Seeking an adept software engineer in London to work on multiple interesting projects which aim to improve the electronic trading capability of the business.

    Java Developer - eTrading - Low Latency - Investment Bank

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.