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IT Helpdesk Support (MSP)

£30000 - £35000 per annum
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PLEASE CONTACT

CHANTEL OXFORD

IT Helpdesk Support - MSP experience - Desktop - Office 365 - 1st/2nd Line - London/City

An exciting opportunity has arisen for an IT Helpdesk Analyst to join their team. They are looking for a motivated individual with MSP experience to join a Global IT Support helpdesk in London. The role requires a reliable, confident and pro-active person who will get involved in projects as well.

Skills and experience required:

  • Experience working for an MSP essential
  • Previous experience of working within a Desktop Support role
  • Good working knowledge of the deployment of Microsoft Office Products
  • Previous experience of using / supporting users in an Office 365 environment.
  • Basic networking knowledge including understanding IP addressing, DNS, WIFI and Ethernet connections for troubleshooting client PC connectivity
  • A confident communicator
  • Ability to work under pressure
  • Excellent customer service skills
  • Knowledge of PC hardware and Software
  • MS Windows (for server OS and PC OS) skills to troubleshoot hardware/software problems in Windows OS
  • Solid experience in customer technical support

If this is of interest and you have the required skills, please submit your CV over for immediate consideration.

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

 

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