IT Support Analyst

£21 - £26000 per annum Benefits
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PLEASE CONTACT

HANNAH RAFFERTY
Unknown******

IT Support Analyst- 1st Line Support, Software, Hardware, Documentation, Licensing, Windows, Applications- Permanent- Manchester

I am working with a client in Manchester who are looking for an IT Support Analyst to join the business to act as an implementation and support technician across specialist IT suites in the business. The IT Support Analyst role is an ideal position for someone who already has exposure to providing IT support in a commercial environment.

The role also offers extensive career progression opportunity, as the client is looking to provide training and development to the successful candidate, to become an expert in project technology and application administration.

KEY SKILLS:

  • Previous experience working in a 1st Line Support or IT Support Analyst position.
  • Ideally you will have previous work experience from a technical support focused role in an architectural, building design, civil engineering, structural engineering or similar company
  • Experience of diagnosing and troubleshooting software and hardware faults
  • Good knowledge of Windows environments is essential is beneficial
  • Strong skills configuring product and application updates is desired, but not essential
  • Excellent organizational skills and a strong ‘self-motivator’ who can take ownership of coordinating software license renewals, ensuring that the business application packages are protected
  • Strong communication skills to engage with vendors and supplier
  • Ability to become a ‘super-user’ of products, and write documentation to support staff in working to best practices to get the most out of their applications

If you feel this is a role for you, apply now for a CV review and initial conversation about the further details on the position

IT Support Analyst- 1st Line Support, Software, Hardware, Documentation, Licensing, Windows, Applications- Permanent- Manchester

McGregor Boyall is acting as an Employment Agency in relation to this vacancy.

 

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