IT Support Analyst

£20000 - £25000 per annum + + Bens
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PLEASE CONTACT

SAM HOGGAN

IT Support Analyst required to join agricultural manufacturing client based in fife, the company was founded in 1985 and has grown to a £140 million turnover company. You would be part of reasonably small, high performing service desk team who support the whole business across two offices.

This is a first/second line service desk role, and the successful candidate will be required to provide support in person, remotely and over the phone. This role offers a competitive salary and benefits package
Key Responsibilities:

  • Experience of working within a Windows domain (AD – setting up users/groups, DHCP (leasing and scopes), DNS, printers, print servers, file servers)
  • Experience of Exchange 2013 or above would be advantageous
  • Experience of supporting users with desktop applications such as Microsoft Office and Mobile applications on the Android Platform
  • Experience of networking, cabling and Cisco hardware would also be useful
  • Previous experience working as a service desk or 1/2nd line support person would be beneficial although for the right candidate training would be provided.



Worth knowing:

  • You must have a full UK driving licence and own your own car as the location for the role requires you to be able to drive.
  • Standard working hours are Monday to Friday 8am to 5pm
  • You will be on call 1 week in 6 although support would mostly be done remotely and calls are infrequent.
  • The role also offers a number of benefits as well as career development and training.

McGregor Boyall is acting as an Employment Agency in relation to this vacancy.

 

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