Chief Controls Office Internal Audit - Major Bank


Posted: 19/09/2017

  • Salary: GBP 50000 per year - GBP 85000 per year
  • Location: London
  • Job type: Permanent
  • Reference: BBBH138897

Chief Controls Office Internal Audit

About Group Chief Operating Office

The Chief Controls Office (CCO) is a new organisation within our client. It is responsible for leading and coordinating the Control agenda in the First Line of Defence (FLoD) across the client covering operational, reputational and conduct risk. Its mission is to improve the control environment.

Overall purpose of role

Work collaboratively with others across the client's business areas, while developing strong client relationships which are independent and be seen as a respected voice. Support delivery of Audit Plan.

Key Accountabilities

  • Collaborate and support the Director to define the appropriate coverage strategy and audit plan for Chief Controls Office, taking into consideration the Audit Risk Appetite, the current and expected business environment, the regulatory requirements and the resourcing levels within the Function.
  • Manage audit work to ensure that relevant risks and controls have been identified and appropriately assessed.
  • Review and complete processes and documentation of scoping, risk & control identification, control evaluation and observations in audit toolkit.
  • Complete controls testing and evaluate the design and operating effectiveness of controls. Also, oversee and review controls testing and provide feedback to other team members.
  • Write high quality observations and audit reports (with input from the audit team).
  • Manage audit teams on a day to day basis, working to ensure that audits progress as planned, as regards scope, budget and timetable.
  • Continue to update awareness of risk issues and changes across relevant business units and use this knowledge to update audit approach where necessary.
  • Provide complete, accurate and timely information for reporting.
  • Proactively take on additional tasks as requested by the Director/Managing Director.
  • Suggest practical ways of improving the work they do and apply where appropriate.

Stakeholder Management and Leadership

  • Lead discussions with stakeholders regarding audit observations, consulting with the Director where necessary.
  • Build independent and respected relationships with stakeholders on each audit and develop on-going relationships with key stakeholders in aligned business area.
  • Develop a wide network of contacts across the business to identify and work towards strategic goals.
  • Engage and motivate others to develop their skills/knowledge/experience to contribute to the success of the department.
  • Celebrate the success of self and others and take pride in achievements.
  • Contribute to the attraction of the best people through their role in the recruitment process.
  • Create an environment to encourage knowledge sharing, asking questions and sharing viewpoints with colleagues.


  • Own and drive personal learning to support achievement of career aspirations.
  • Provide constructive feedback and evaluation to team members for audit assignments.
  • Act as mentor and coach to less experienced team members and support others to develop. Provide guidance to other team members and analysts during audit assignments.
  • Treat all colleagues fairly, regardless of background or circumstance.
  • Be comfortable to challenge others; be prepared to be challenged.
  • Ensure the inclusion of all colleagues, regardless of background or circumstances.

Decision-making and Problem Solving

  • Take into account reputation of the client at all times, through positive interactions and following policy and process.
  • Sets an example and supports fair and ethical behaviour in all colleagues.
  • Make sure colleagues are equipped to be able to protect our reputation at all times.
  • Challenge others where appropriate, if you believe self to be correct.
  • Makes decisions on a broad range of factors, with the client's values at heart.

Risk and Control Objective

  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards.

Person Specification

Essential Skills/Basic Qualifications:

  • Strong risk and control understanding
  • Practical understanding of relevant regulatory environment
  • Proven track record of high performance in previous roles
  • Strong oral and written communication skills

Desirable skills/Preferred Qualifications:

  • Relevant professional qualifications (e.g. CIA, MIIA, ACCA, CISA)
  • Financial services industry knowledge
  • Risk and control experience gained from either auditing or working within first line of defence
  • Proven track record of senior stakeholder management
  • Proven ability to deliver timely high quality analytical work in a relatively unsupervised environment
  • Experience of managing audits/driving initiatives in a relevant field
  • Displays willingness and initiative to learn and share knowledge

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.