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Digital Marketing - Push Notification, In App Messaging

40000 per year - 55000 per year



JR158 - Digital Marketing - Push Notifications, In App Messaging - Retail Financial Services - London - Permanent - £40k - £55k (DOE) bonus/benefits

Our client is a global financial services organisation who are looking to recruit a talented Digital Marketing professional into the business.

They have recently built a digital hub which is revamping the banking experience across mobile and website, upgrading their technology in order to deliver an improved customer experience and service.

You will have the opportunity to use your analytical expertise in a role which will give the post holder an opportunity to shape strategy and work collaboratively with multiple functions across the business. You will specifically be targeting customers who visit the mobile or online banking services, working closely with content, compliance and the wider business to develop and implement personalised content. You will have experience in data mining techniques and customer segmentation, understanding the customer ensuring the best service and customer experience is being delivered.

Experience using digital tracking software - Web Trends or Adobe Analytics will be essential as well as a strong campaign management ability.

To be considered:

  • Experience working for an online retailer, Consumer technology, online holiday company/data driven organisation like EBay, Amazon, Apple, Expedia etc
  • Developed/shaped strategy for inbound customers, working with copywriters and design to develop personalised messaging through the mobile App and online banking service
  • Data mining, customer segmentation
  • Online customer journey/experience enthusiast
  • Strong campaign and project management
  • Experience using Digital Tracking Software - Web Trends or Adobe Analytics

This role is being managed by James Reeves at McGregor Boyall.

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
  • Commercial Manager- IT BPO - £65,000
    £50000 - £65000 per annum Benefits

    A leading financial services organisation is looking for a strong Commercial Manager to join the organisation’s commercial delivery team, which aims to define and implement the companie’s long term sourcing strategy.


    • Providing subject matter expertise as part of developing the commercial strategy
    • Drafting and developing key commercial deliverables such as the commercial schedules of the contract, bidder information during market warming, and the commercial elements of other procurement documentation
    • Commercial expertise as part of the negotiating of the future contract with bidders during the procurement phase of the programme.
    • Regular engagement with senior stakeholders, both internal and external.
    • Commercial strategy including evaluation of and recommendations for appropriate pricing models for the next contract
    • Development of key deliverables for the procurement process, such as the evaluation methodology, procurement process documents and supplier information
    • Commercial schedules of the draft and final contract
    • Commercial elements of the negotiation strategy, supporting material and ongoing procurement process
    • Providing input to the Commercial Accountant for the financial model that will underpin the Commercial Strategy.
    • Relationships & autonomy
    • Day-to-day, the role holder would expect to work closely with the Head of Commercial, Commercial Accountant and senior managers across the organisation
    • Expected to work in a matrix organisation with a mix of internal staff (permanent, freelance and consultancy).

    Key Required Skills:

    • Knowledge and expertise in commercial definition and negotiation of large financial service contracts
    • Category experience and experience of complex deals over £10m
    • Good understanding of contract law in relation to provision of BPO and IT services.
    • Good understanding of how contractual arrangements fit with operational reality
    • Experience of working with a large government on sourcing options and commercial models
    • Sourcing a procurement strategy expeirence
    • Demonstrable experience of the commercials of large-scale outsourcing project with a business services or IT focus.
    • Analytical and fast thinking with the ability to come up with creative solutions to commercial problems
    • Excellent commercial writing skills
    • Experience working with and influencing senior colleagues
    • An understanding of the UK pensions environment would be beneficial

    McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
  • Service Manager
    £42000 - £50000 per annum

    The Company:

    Our client a technology specialist company focused exclusively on helping customers with their customer contact centre technology challenges. They are the fastest growing and most dynamic contact centre specialist in the UK and they are looking for an experienced and innovative Service Manager to welcome to our Solution Delivery team. The role will be home-based but their will be travel to the client sites in across the central belt of Scotland.

    The Role:

    This is a senior customer facing role responsible for delivering service management to a high standard across several allocated accounts, whilst maintaining a close oversight of any project delivery activities to ensure that all services and projects are delivered consistently and to a high standard.

    Lead and champion industry best practice service management standards and processes with consistent application, underpinned by an ITIL service framework.

    Builds and maintains effective long-term relationships and a high level of satisfaction with key stakeholders at multiple levels

    Chair monthly service review and quarterly business review meetings. Coordinate ad-hoc conference calls as required to support the delivery of major incident, problem and change support services, specifically to manage customer expectations in line with the support agreement.

    Governance across all areas of customer service, including incident management, change management, service management, continual service improvement


    • Project management skills and experience
    • Commercial account management skills
    • Knowledge of the Customer Service/Contact Centre industry
    • Voice Self Service and Proactive Outreach MI data processing and reporting analysis
    • Experience of working with and managing 3rd party vendors
    • Application and solution troubleshooting experience
    • Contact Centre industry trends, both operational and technical
    • Ideally educated to degree level in computer or mathematics related subject

    McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
  • Big Data Developer
    £70000 - £90000 per annum Benefits

    An opportunity has arisen for a Big Data Developer to work for a large online gaming consultant in London. This a permanent position.

    What you will do:

    • Design develop and support real time data platform
    • conceptualize, evaluate and build proof of concepts on new models, tools and techniques
    • collaborate, peer review, cross skill and share expertise with other team members
    • performance tuning of the system and work on new ways to increase efficiency

    Key requirements:

    • Experience working with high volumes of data
    • Solid experience with Kafka
    • Strong knowledge of database design
    • Good understanding of ETL design
    • Good knowledge of Hadoop, spark, SQL and JAVA or Scala

    If you are interested please send an up to date CV to

    McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

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Technical Digital Marketing Lead

60000 per year - 70000 per year

JR218 - Technical Digital Marketing Lead - London - Permanent - £60k - £70k Bonus/Benefits

Our client is a wealth management organisation who are looking for a talented senior technical digital marketing professional to join the team.

You will have the opportunity to use your broad technical digital skills which will work closely with multiple functions across the business which will include key senior level stakeholders. You will manage all digital technologies and platforms and execute the digital strategy using your expertise across a range of tools which could include - content management systems EPiServer, Sitecore, AEM. Marketing automation systems Salesforce, Marketing Cloud, Eloqua, Marketo. Analytics tools - Google Analytics, Adobe Analytics, Mixpanel and SessionCam. The post holder will have hands on knowledge of HTML5, CSS and JavaScript as well as experience using social media optimisation tools.

Soft skills will be extremely important and will need to demonstrate the ability to comfortably communicate technical language, build strong relationships and rapport across the business. You will be directly responsible for managing a small team so leadership, mentoring and motivational expertise will be a must.

To be considered:

  • Solid experience working in a Senior technical digital marketing capacity
  • Hand on experience, comfortable communication in technical language
  • Expertise using content management systems - EPiServer, Sitecore, AEM
  • Marketing automation systems experience - Salesforce, Marketing Cloud, Eloqua, Marketo
  • Solid experience using Adobe or Google analytics
  • Solid working knowledge of HTML5, CSS and JavaScript
  • Social media optimisation
  • Builds strong rapport across the business, a team player
  • Leadership experience, can mentor and coach junior staff members and experience line managing a small team

This opportunity is being managed by James Reeves at McGregor Boyall.

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.