Application Support Specialist - Windows - Financial ServicesInformation Technology
- Salary: GBP 50000 per year - GBP 60000 per year
- Location: London
- Job type: Permanent
- Reference: 435365
I am currently looking for an experienced Application Support Specialist to join a top Financial Services organisation based in London. The role will be a contract role and will be working on a new project within the business.
Provide 2nd and 3rd line production operational support for their Systems, many of which are business critical. Provide remote and on-site support as part of the on-call support rota. Take a lead role with the delivery of application releases for minor/major projects and programmes.
Provide remote and onsite and support internal developed business critical applications and 3rd Party vendor packages through Dev, UAT Test and Prod. Manage and escalate problems as appropriate.
Investigate defects or problems; work with the internal Development team and external vendors to identify workarounds and support any fixes that are required as part of service improvement.
Experienced Application Support Analyst.
Knowledge of ITIL framework (solid understanding of Incident, Problem, Change).
Must have strong experience for supporting production applications in an enterprise Microsoft Windows environment.
Exposure to supporting applications on Linux platforms.
Experience of automation and PowerShell scripting.
If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.