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Marketing Effectiveness & Operations Manager- Financial Service

Bonus, bens

Marketing Effectiveness & Operations Manager- Financial Services


£45-55k bonus, bens

  • Support the Marketing needs while improving the effectiveness and efficiency of processes, programs and infrastructure.
  • Providing guidance and support to all Marketing teams.
  • Support with Marketing projects and content production as required
  • Identify and deliver sustainable cost saving initiatives
  • Ensure agreed Marketing processes are implemented
  • Maintain governance documentation and guidelines
  • Overall governance and maintenance of relevant team databases, intranet and SharePoint sites

Experience required:

  • Current/recent operations, governance and financial management experience gained within the financial services industry or large corporate.
  • Good understanding of operations and governance developments.
  • Knowledge of emerging marketing operations practices would beneficial but not essential.
  • Excellent organisation and budget management skills

Please send your cv to Becki Reed via the link provided in the first instance

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
  • Commercial Manager- IT BPO - £65,000
    £50000 - £65000 per annum Benefits

    A leading financial services organisation is looking for a strong Commercial Manager to join the organisation’s commercial delivery team, which aims to define and implement the companie’s long term sourcing strategy.


    • Providing subject matter expertise as part of developing the commercial strategy
    • Drafting and developing key commercial deliverables such as the commercial schedules of the contract, bidder information during market warming, and the commercial elements of other procurement documentation
    • Commercial expertise as part of the negotiating of the future contract with bidders during the procurement phase of the programme.
    • Regular engagement with senior stakeholders, both internal and external.
    • Commercial strategy including evaluation of and recommendations for appropriate pricing models for the next contract
    • Development of key deliverables for the procurement process, such as the evaluation methodology, procurement process documents and supplier information
    • Commercial schedules of the draft and final contract
    • Commercial elements of the negotiation strategy, supporting material and ongoing procurement process
    • Providing input to the Commercial Accountant for the financial model that will underpin the Commercial Strategy.
    • Relationships & autonomy
    • Day-to-day, the role holder would expect to work closely with the Head of Commercial, Commercial Accountant and senior managers across the organisation
    • Expected to work in a matrix organisation with a mix of internal staff (permanent, freelance and consultancy).

    Key Required Skills:

    • Knowledge and expertise in commercial definition and negotiation of large financial service contracts
    • Category experience and experience of complex deals over £10m
    • Good understanding of contract law in relation to provision of BPO and IT services.
    • Good understanding of how contractual arrangements fit with operational reality
    • Experience of working with a large government on sourcing options and commercial models
    • Sourcing a procurement strategy expeirence
    • Demonstrable experience of the commercials of large-scale outsourcing project with a business services or IT focus.
    • Analytical and fast thinking with the ability to come up with creative solutions to commercial problems
    • Excellent commercial writing skills
    • Experience working with and influencing senior colleagues
    • An understanding of the UK pensions environment would be beneficial

    McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
  • Service Manager
    £42000 - £50000 per annum

    The Company:

    Our client a technology specialist company focused exclusively on helping customers with their customer contact centre technology challenges. They are the fastest growing and most dynamic contact centre specialist in the UK and they are looking for an experienced and innovative Service Manager to welcome to our Solution Delivery team. The role will be home-based but their will be travel to the client sites in across the central belt of Scotland.

    The Role:

    This is a senior customer facing role responsible for delivering service management to a high standard across several allocated accounts, whilst maintaining a close oversight of any project delivery activities to ensure that all services and projects are delivered consistently and to a high standard.

    Lead and champion industry best practice service management standards and processes with consistent application, underpinned by an ITIL service framework.

    Builds and maintains effective long-term relationships and a high level of satisfaction with key stakeholders at multiple levels

    Chair monthly service review and quarterly business review meetings. Coordinate ad-hoc conference calls as required to support the delivery of major incident, problem and change support services, specifically to manage customer expectations in line with the support agreement.

    Governance across all areas of customer service, including incident management, change management, service management, continual service improvement


    • Project management skills and experience
    • Commercial account management skills
    • Knowledge of the Customer Service/Contact Centre industry
    • Voice Self Service and Proactive Outreach MI data processing and reporting analysis
    • Experience of working with and managing 3rd party vendors
    • Application and solution troubleshooting experience
    • Contact Centre industry trends, both operational and technical
    • Ideally educated to degree level in computer or mathematics related subject

    McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
  • Big Data Developer
    £70000 - £90000 per annum Benefits

    An opportunity has arisen for a Big Data Developer to work for a large online gaming consultant in London. This a permanent position.

    What you will do:

    • Design develop and support real time data platform
    • conceptualize, evaluate and build proof of concepts on new models, tools and techniques
    • collaborate, peer review, cross skill and share expertise with other team members
    • performance tuning of the system and work on new ways to increase efficiency

    Key requirements:

    • Experience working with high volumes of data
    • Solid experience with Kafka
    • Strong knowledge of database design
    • Good understanding of ETL design
    • Good knowledge of Hadoop, spark, SQL and JAVA or Scala

    If you are interested please send an up to date CV to

    McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

This job has now been filled but you may be interested in:


Employee communications manager;change comms-Financial Services


Global Employee Communications Manager- Financial services


£44,000-55,000 (dependant on experience) bonus bens

Our client, a global Financial Services organisation, is looking for an experienced Employee Communications Manager, with experience in communications for change programmes. Your experience should come from either a large financial services organisation or a large corporate environment.

You will be responsible for managing the implementation of employee communications initiatives, which will focus on delivering communications for major change programmes on a global basis

  • Running global campaigns and projects targeted at employees to support functional strategy.
  • Working with senior leaders to help design communications plans to articulate the functions' strategies to their teams and also to the wider organisation as a whole.
  • Working closely with the Head of Communications and the leadership teams to develop high quality, effective communication activities and campaigns
  • Communicating change and streamlining initiatives
  • Providing advice and coaching to leaders on employee communications matters, including developing key messages and identifying appropriate channels.
  • Ensure robust measurement of communication activities
  • Use channels effectively to encourage two-way dialogue and global reach
  • Building strong relationships and collaboration with wider global communications team

Experienced required:

  • Current/recent experience in an employee/internal communications role gained in either a large financial services business or large corporate environment
  • Experience in managing change / programme communications is essential
  • Experience in communications via digital channels eg.intranet, webinars etc
  • Experience working in a business partner capacity ie.partnering with functional areas would be beneficial
  • Good writing skills
  • Excellent stakeholder skills.
  • Experience in a global comms environment would be beneficial

Please send your CV to Emma Jerome in the first instance via the link provided.

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

DTP Specialist

23000 per year - 38000 per year

JR213 - DTP Specialist - Financial Services - London - Permanent - £23k - £38k bonus/benefits

*The DTP function work on a shift basis alternating each week, 6am - 3pm / 9.30am - 6.30pm*

Our client is a large financial services organisation who are looking for a talented DTP / marketing professional or bright marketing graduate to join a small team.

Ideally you will have experience formatting research and reports as well as creating and managing presentations. This role will require the post holder to have strong knowledge of Microsoft packages and have had experience working with financial data - beneficial but not essential.

You will work closely with wider marketing, product, events and have exposure to key stakeholders across the business. This is a good opportunity for someone to make a positive impact on the business but also have the opportunity to learn, be challenged and progress.

To be considered:

  • Experience working in a presentations / DTP Production capacity or a recent Marketing graduate achieving a 2.1 or higher
  • Experience formatting research and report documents
  • Creation and management of presentations
  • Experience working with financial data
  • Build strong relationships across the business and with senior stakeholders
  • Excellent written and verbal communications

This opportunity is being managed by James Reeves at McGregor Boyall.

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

Marketing Manager - Financial Services (b2b)



£50-55k BONUS,BENS


Our client a leading global financial services business is looking for an experienced B2B Financial Services Marketing professional, with experience of marketing towards an institutional audience

You will be responsible for delivering marketing plans and activity, to support the commercial and strategic goals of the business and will work closely with the business teams to understand their needs, identify marketing opportunities and translate these into cross channel marketing campaigns and activations. Typical activities include industry sponsorships, events, creating digital content and sales support materials.

  • Develop, execute and evaluate targeted cross channel marketing campaigns to support specific brand and commercial objectives
  • Create and update sales support and educational materials such as factsheets, brochures and videos
  • Develop thought leadership materials, which position the organisation as a global markets expert
  • Provide marketing material in support of client relationship management;
  • Help raise the profile and brand of the businessExperience required
  • Solid experience in B2B Marketing Financial Services, with experience of marketing to Institutional audiences.
  • Experience should ideally come from Asset Management, Investment Banks, Exchanges or Financial Technology businesses
  • Knowledge/experience of trading platforms would be helpful
  • Knowledge of equity capital markets would be helpful
  • Experience in a broad marketing role ideally to include experience of developing marketing campaigns, thought leadership, events and digital content
  • Experience of managing marketing budgets

Please send your cv to Emma Jerome via the link provided

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.


bonus, bens



c£50,000 - £55,000 Bonus, Benefits

Our client a leading international financial services organisation is looking for a brand manager to join the marketing team.

You will deliver a company-wide rebrand and strategic brand development and oversee implementation across the wider business

  • Create, develop and co-ordinate brand plans and activities, including third party agency relationships
  • Manage, produce and deliver strategic brand campaigns, aligning brand activity with sponsorship
  • Oversee, govern and track the Group brand and reputation
  • Oversee and co-ordinate the marketing-owned rebrand plans
  • Support the business with implementing the rebrand

Experience required

  • Experience working a rebrand or big brand project
  • Experience in marketing, communications or branding in a financial services organisation or large corporate
  • Experience in a b2b role
  • Experience of creative development and media planning both ATL and BTL
  • Strong stakeholder management, communication and interpersonal capabilities in negotiating

Please send your CV to Annie Harper via the link provided

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.