Operational Support Analyst (1st/ 2nd line)- Banking- LondonSupport
I am currently looking for an Operational Support Analyst (1st/ 2nd line) to join a top investment bank based in London. The role will be a contract role and will be working on a new project within the business.
Main purpose of the role:
Perform all Operational Tasks related to the End of Day Processing.
Monitor the EOD Processing to successful completion, resolving and escalating any problems as appropriate.
Provide IT Support for the End of Day Processing and for Business Users between 19:00 and 07:00.
Perform Voice Support tasks.
Perform platform support tasks for AppManager, OpManager, Control-M and Swift (HSM, Access, Gateway, WebPlatform).
1st/2nd Line Responsibilities:
To perform IT Operational Support tasks, duties as part of a Shift Rota covering from 06:45 Mon to 15:00 Sat (24 x 5.5 - day, evenings and night shifts) and additional oncall cover from 15:00 Sat to 06:45 Mon. Some weekend working will be required depending on business requirements.
Perform all daily and ad-hoc Operational duties as detailed in the IT Operations and IT Ops platform schedules (platforms specified above), ensuring that all critical processing is completed to schedule.
Monitor datacentre environments and resolve or escalate any problems that arise.
Ensure that all IT Operations scheduled processes and controls on the daily checklist are performed successfully and in a timely fashion. All processes and controls should be managed appropriately at all times.
£200-250 per day
If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.
McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.