Global Lead Change and Release Manager

Negotiable
image

PLEASE CONTACT

ELISHA JOHNSON

Global Lead Change & Release Management

Glasgow

Permanent

Role Purpose:

The role of the Global Lead Change & Release Management is to oversee daily operations for approximately 15 staff in all process areas, ensuring coverage and performance to all contractual deliverables and KPIs, as well as to drive continual service improvement initiatives. This is a hands-on role where the successful candidate is also expected to participate in the delivery of one or several services.

Responsibilities/Accountability:

  • Lead day to day operations, ensuring delivery to all KPIs and contractual obligations.
  • Ensure all request for changes (RFCs) are assessed, approved, implemented and reviewed in a controlled manner by all team members.
  • Generate reports on a scheduled basis and other management decision support as required.
  • First point of contact for service delivery managers and escalation point for any concerns or complaints from clients or senior management.
  • Ensuring time reporting on SAP is completed by all staff in a timely manner.
  • Carry out interviews, make recruitment decisions and complete all paperwork for joiners and leavers processes.

Skills/Experience

  • Ability to adhere to governance standards and processes; good awareness of ISO and BSI.
  • Strong interpersonal and relationship building skills as well as proven experience of leading a global team.
  • IT knowledge (broad rather than deep) of IT systems and technology.
  • Strong understanding of Excel (including pivot tables), PowerPoint and Word; broad understanding of Service Now.
  • Experience and a strong understanding of several ITIL process areas.
  • ITIL certification Foundation minimum; Practitioner or Expert preferred
  • IT or business degree preferred

McGregor Boyall is acting as an Employment Agency in relation to this vacancy.

 

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

MORE JOBS LIKE THIS
MORE JOBS LIKE THIS
  • C# Cloud developer
    £35000 - £85000 per annum

    This company is on the hunt for tech-savvy C# Cloud Developers to hire and train in the financial sector to help maintain, develop and future-proof their platforms. A C# AWS or relevant cloud experience Developer, with a rich understanding of hardware, is needed to ensure the companies High-Performance platforms are running at peak performance level, ensuring the company continues to play a pivotal role in the world's energy, financial and commodities markets.

    They are looking for well-educated engineers from a strong C# and AWS background.

    Essential:

    • C# background
    • AWS or relevant cloud experience (strong Azure experience may be considered)
    • Degree from a top-performing university or relevant qualifications

    Please send your CV to jmcmath@mcgregor-boyall.com for immediate consideration.

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

  • Information Security & Business Continuity Manager - Permanent
    £50000 - £55000 per annum

    Information Security & Business Continuity Manager – Permanent

    We are searching for an InfoSec and Business Continuity Manager to work with our client in Liverpool. In this role. You will be responsible for the management and maintenance of the Information Security ISO certificate and Business Continuity frameworks.

    Day to day, you will be creating, implementing and maintaining the necessary policies and procedures required to protect the business, employees and other stakeholders from the loss, misuse, corruption or unacceptable disclosure of information and or serious business continuity incidents.

    Key responsibilities

    • Responsible for the Information Security and Business Continuity (IS&BC) data and information frameworks, creating the necessary policies, procedures and controls.
    • Responsible for short and long term IS&BC planning, ensuring they are effectively implemented to the required standards
    • Retain and develop the firm’s ISO certification status
    • Responsible for managing all non-conformances from ISO audits
    • Manage, log and report on IS&BC breaches incidents, developing and implementing solutions to minimise future repeats
    • Scope, schedule and audit our current IS&BC processes, identifying potential risks and report on exposures and make recommendations for improvement
    • Responsible for conducting audits of suppliers and vendors
    • Manage the Business Continuity process if it were to be invoked
    • Manage testing of the Business Continuity Plan
    • Liaise with key stakeholders to gain an understanding of their IS&BC requirements
    • Manage contractors and suppliers involved in the IS&BC processes
    • Responsible for cost centre budgeting and spend for IS&BC

    Essential skills

    • Proven background in Information Security and Business Continuity management
    • Proven experience of Risk and Incident Management
    • Thorough and demonstrable knowledge of Information Security & Business Continuity threats, processes, protection methods, etc.
    • Experienced in leading on ISO27001-6 and ISO22301 frameworks standards
    • Excellent communication and networking skills
    • Ability to explain technical issues to a wide audience
    • CISM Qualification
    • Knowledge of current statutory and regulatory requirements relating to information security and business continuity essential

    Information Security & Business Continuity Manager – Permanent

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

  • .Net Developer - Junior-mid level - Perm - Asset Management
    £40000 - £70000 per annum + 15% cash pension, up to 25% bonus

    .Net, Fullstack, React, SQL Server, Asset Management, Cloud Junior, Finance

    My client are a leading London Asset Management firm who are looking for a Junior/mid (1-6 years) C# Developer to join a Front Office team working on a range of projects. Prior experience in Finance is not required, as my client are more interested in speaking to keen technologists who love to code.

    The ideal candidate will have:

    • C#
    • .Net Core
    • Excellent academics (2:1 or equivalent minimum)
    • Excellent communication skills and the ability to deal with stakeholders at multiple levels of seniority
    • Experience working on fullstack projects

    Nice to have:

    • Knowledge of Financial products
    • An interest in Investment Banking/ Asset Management
    • Experience with Javascript UI’s (React highly desired)

    Working knowledge of SQL Server

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.