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SENIOR CUSTOMER INSIGHT AND STRATEGY MANAGER

£300 - £400 per day

SENIOR CUSTOMER INSIGHT AND STRATEGY MANAGER

BASED LONDON

c£300 – 400 A DAY (5 MONTH CONTRACT)

Our client a leading multinational retail organisation is looking for an experienced senior customer insight and strategy manager with a background developing a strategically focussed insight and research team, in order to improve capability, quality and service within the business

  • Identify market and segment share growth opportunities
  • Develop deep understanding of customer segments behaviours and motivations
  • Ensure customer centric approach by leading the understanding of customer and market share
  • Ensure transformative action category strategy reviews bi- annually
  • Ensure inspirational and well synthesised insight and concrete actions and solutions for long term business planning, provide recommendations
  • improve the quality of qualitative and quantitative strategic research capabilities, keeping abreast of technology advancements and customer testing methodologies
  • Develop seasonal insight and recommendations

Experience required

  • Experience with either fashion retailer or with large multinational organisation
  • Experience in a senior research / insight role
  • Experience working strategically
  • Experience managing a team
  • Excellent stakeholder management skills

Please send your CV to Annie Harper via the link provided

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

 

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