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Service Desk Analyst

Up to £21000 per annum
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PLEASE CONTACT

CARYS WILKES

Job Role: Service Desk Analyst

Location: East Midlands

Job Type: Permanent/ Full Time

Salary Range: £21k

Our award-winning client has grown rapidly in the last few years, growing further into new territories across the UK. They're an impressive brand, a great technology driven business. With a rich understanding of Oracle technology and a results-oriented approach to mission-critical business systems and consulting services, successfully implements Oracle Applications and technology solutions their customers and employees.

They're seeking an experienced and passionate Service Desk Analyst to provide seamless, professional and timely customer service skills. This involves engaging with a diverse user base by phone and email, to ensure that any incidents, problems and changes are managed through to resolution in a professional manner. The role will includes assisting with the achievement of SLA’s via coordinating resolver groups updates and activities.

Our client is looking for a Service Desk Analyst to log and manage incidents, problems and changes through to resolution via coordination with the resolver groups. You will also be assisting with service improvement initiatives.

You'll obviously have a good understanding/experience of a Service Desk logging system, Microsoft Office applications, ITIL disciplines and excellent analytical skills and the ability to write process documentation that is clear and concise.

Outstanding benefits on offer, healthcare, exceptional company culture, 25 days holiday. Cutting edge tech platforms and great projects. In a desirable location, commutable from Derby, Nottingham, Leicester, Chesterfield and the surrounding areas.

McGregor Boyall is acting as an Employment Agency in relation to this vacancy.

 

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Recruitment Consultant, Technology

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Recruitment Consultant, Technology Sector, Birmingham

McGregor Boyall are a global Technology Recruitment company. Our new Birmingham office is opening in February 2019, and we are currently hiring a Recruitment Consultant with expertise in the Tech industry to join us! The successful candidate will have a minimum of 12 months experience in a 360 Recruitment role, with a strong emphasis on Business Development. You will take full responsibility for managing and growing your desk and portfolio of clients. We are looking for someone to develop and win new business as well as managing our existing clients across the Midlands, to build and grow our client base.

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We can offer you;

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Service Delivery Manager

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£50000 - £55000 per annum 5k car allowance

Type: Permenat, Remote with one day a week on site

Location: Derby/ WORK FROM HOME

Note: ORACLE EBS AND ORACLE FINANCE IS ESSENTIAL, prefreble comming from a perm background

Our client has grown rapidly in the last few years, growing further into new territories across the UK. They're an impressive brand, a great technology driven business. With a rich understanding of Oracle technology and a results-oriented approach to mission-critical business systems and consulting services, successfully implements Oracle Applications and technology solutions their customers and employees.

They're seeking an experienced and passionate Service Delivery Manager with experience/ exposure to Oracle. You will be working closely with the Release Managers and external clients to advise on and oversee the full lifecycle of the projects and assist with the process of providing a smooth transition into live support.

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You’ll have the opportunity of being involved from the outset and really be able to make a difference in the team and take ownership of the delivery projects. You will also be working with non-specialist audiences as well as stakeholders at all levels.

Salary is very competitive for the market plus a 5k car allowance, 25 days hols BH (of which you can flex these days so don’t have to take the BH), Pension – Nest scheme , Medicash and a yearly Bonus. In a desirable location, commutable from, Nottingham, Stoke-on-Trent, Birmingham and other Derby surrounding areas.




McGregor Boyall is acting as an Employment Agency in relation to this vacancy.

Recruitment Consultant, Technology

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£23000 - £33000 per annum Commission

Recruitment Consultant, Technology Sector, Birmingham

McGregor Boyall are a global Technology Recruitment company. Our new Birmingham office is opening in February 2019, and we are currently hiring a Recruitment Consultant with expertise in the Tech industry to join us! The successful candidate will have a minimum of 12 months experience in a 360 Recruitment role, with a strong emphasis on Business Development. You will take full responsibility for managing and growing your desk and portfolio of clients. We are looking for someone to develop and win new business as well as managing our existing clients across the Midlands, to build and grow our client base.

The Birmingham Office;
This office will focus on Core Tech into the Commerce & Industry and Financial Services markets. The successful person will be very involved from the outset in making key decisions around managing their desk and clients. This is a great chance to advance your career by taking on more responsibility and being a crucial part of setting up a new office for a global brand. You will be supported by a Marketing, HR and back office team to assist with contactor onboarding, branding and any HR related issues.

We are looking for;

  • Minimum of 12 months 360 Recruitment experience (Technology)
  • Strong Business Development skills
  • Good relationship building / Account Management skills
  • Someone who wants to take on a good amount of responsibility from day one
  • Someone who is driven and ambitious

We can offer you;

  • An exciting opportunity to be a crucial part of building our new Birmingham office and in the long term, heading up and managing a team
  • A balance of being part of a new office, but with the backing of a brand that has been around for 31 years
  • Good name in the industry and strong track record of opening other regional and international offices
  • Shared services function in London - support with contractor on boarding, HR, Social Media & Marketing
  • Dual Desk
  • Warm accounts
  • Strong salary package and commission scheme great company incentives including annual holidays
  • Long term career progression
  • Structured training

If this sounds like something of interest, please get in touch with Gemma on 02074229034 for more information and an immediate telephone interview!

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.