Service Protection Manager

£55000 - £60000 per annum

Job Title: Service Protection Manager (ITAM)

Contract Type: Permanent

Location: Edinburgh / Aberdeen

Role Purpose

Ensure that all new or significantly changed services enter live service matching customer needs and that we protect live services by mitigating as much risk as possible leading to a better customer experience. This role ensures that we derive maximum value for money on behalf of the business for our Software assets

Skills & Experience

Essential:

  • Experience in a multi stakeholder environment.
  • Demonstrable experience setting up SAM governance and deploying it to an enterprise environment.
  • Previous experience working with major vendors and negotiating high value contracts as part of a team
  • Experience working with the full lifecycle of Software asset management
  • Experience setting and achieving KPI’s and remediating difficult environments

Desirable:

  • Service now ITSM toolset experience
  • Experience with the SNOWSOFT toolset

Qualifications

  • ITIL V3 foundation
  • ITIL V3 Expert is desirable
  • Lean six sigma certification is desirable

Major vendor licence management certificates are desirable

McGregor Boyall is acting as an Employment Agency in relation to this vacancy.

 

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