This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

Snr Support Analyst- Salesforce

£30000 - £37000 per annum

Application Support Specialist – Salesforce

My client is currently recruiting for an Application Support Specialist on a permanent basis in Northampton. The Application Support Specialist will be responsible for providing Level 2 incident management for applications within the business and participating in service reviews as well as post incident reviews. The Application Support Specialist will also be responsible for executing data and configuration changes.

Key responsibilities:

  • Level 2 incident management
  • Participation in service reviews and post incident reviews
  • Complex issue triage, investigation and coordination to closure
  • Data & Configuration changes execution
  • Batch scheduling changes
  • Identification of service improvements and stability activities
  • Complex issue triage, investigation and coordination to closure including leading triage on major incident calls
  • Data & Configuration changes execution Batch scheduling changes
  • Collate data for Proactive Service Improvement Initiatives including trending of incidents, root cause and other MI to identify improvement actions
  • First line for Consultancy Requests
  • Own and Drive data for Capacity/Performance Management
  • Ad Hoc Reporting where appropriate
  • Reviewing of Implementation Plans & Release Documentation

Essential experience:

  • Previous experience in a technical support / problem solving role
  • Live service / application support experience
  • Excellent written & oral communication
  • Understanding of APEX Controllers, Apex Triggers, Visual force Pages, Test Classes.
  • Experience on Salesforce deployments
  • Good knowledge of CRM Tools like Service Now, Service First, Service Watch, Service
  • Primary proficient in Salesforce.com (SFDC) and supporting Salesforce administrative activities.

If the role is of interest please submit your CV in the first instance.

Application Support Specialist – Salesforce

McGregor Boyall is acting as an Employment Agency in relation to this vacancy.

 

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

MORE JOBS LIKE THIS
MORE JOBS LIKE THIS
  • ISDA Sales/Trading Documentation Paralegal
    £300 - £350 per day

    ISDA, Sales and Trading Documentation Paralegal - Brexit support

    Our client, a leading financial group, are looking for Brexit support and require someone with ISDA Sales and Trading documentation experience. They are presenting the role as a paralegal role and are able to offer from £300 - £350 per day. It is a 6-month contract.

    Key Responsibilities

    • Preparation of terms of business and other documentation with market counterparties
    • Prepare and negotiate trading agreements and other documentation between the Company and its counterparties across all counterparty sectors and jurisdictions, relating to Sales & Trading transactions
    • Ensure that all legal and documentation requirements for Sales & Trading transactions are dealt with and met in an efficient and timely manner
    • Conduct legal diligence on new counterparties and jurisdictions for Sales & Trading transactions
    • Maintain databases and records of all documentation connected to Sales & Trading transactions
    • Assist in the maintenance and development of document templates and standards, know-how and procedures in connection with Sales & Trading transactions
    • Participate in and contribute towards Legal Department-wide strategic projects and initiatives

    Skills and experience

    • Paralegal experience
    • Experience in counterparty and other markets contracts e.g. trading agreements, terms of business
    • Experience in OTC derivatives trading documentation, such as ISDAs, GMRAs, FBFs and DRVs
    • Financial services experience, ideally in an in-house role

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

  • Junior - Mid Level Front End Engineer (REACT)
    Negotiable

    Edinburgh based company looking for a passionate Front-End Engineer to join their growing team of developers. They are looking for someone to come in and take full ownership of their front-end products and take a design to production. This is a fantastic opportunity for anyone looking to show their established skills in a company that thrives to be innovative and passionate about what they are trying to do for their already established customer base.

    Essential:
    Minimum 2 years’ commercial experience
    Experience with REACT/Angular Frameworks
    Understanding of UI Design
    Strong Front-End proficiency


    Desirable:
    Previous back end development experience

    If you feel you match these skills please get in touch 0131 3060380 or send your CV to tshort@mcgregor-boyall.com

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

  • NodeJS Engineers- Digital Transformation- Edinburgh
    Negotiable

    I am looking for a number of NodeJS Engineers to join a prestigious FinTech brand based in Edinburgh city centre. If you have an expert knowledge using JavaScript as well as a number of modern framework experience (NodeJS, ReactJS, VueJS, AngularJS) this opportunity will give you a chance to hone your existing skills by learning from the best talent in the market.

    You will be working on large digital Transformation projects re-writing existing legacy application whilst contributing to the overall Digital Strategy of the whole brand. Your creative ideas and technical direction will be hugely valued within one of the on-shore Scrum teams.

    To qualify for this opportunity, you will be able to demonstrate the following skills:

    • Expert knowledge of JavaScript development
    • Commercial experience with modern JavaScript frameworks- NodeJS strongly preferred (ReactJS, VueJS, AngularJS)
    • Thorough understanding on web development tools such as RESTful APIs
    • Demonstrable experience working on a full software development life-cycle
    • Professional experience working in Agile environment
    • Evidence in practising modern DevOps practices like CI/CD, TDD, BDD, Selenium

    If you would like to hear more details and find out what career prospects would align, please email me your most up to date CV demonstrating required experience and skills immediately to zpriekule@mcgregor-boyall.com

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.


This job has now been filled but you may be interested in:

 

Service Desk Analyst

SAVE
Up to £21000 per annum

Job Role: Service Desk Analyst

Location: East Midlands

Job Type: Permanent/ Full Time

Salary Range: £21k

Our award-winning client has grown rapidly in the last few years, growing further into new territories across the UK. They're an impressive brand, a great technology driven business. With a rich understanding of Oracle technology and a results-oriented approach to mission-critical business systems and consulting services, successfully implements Oracle Applications and technology solutions their customers and employees.

They're seeking an experienced and passionate Service Desk Analyst to provide seamless, professional and timely customer service skills. This involves engaging with a diverse user base by phone and email, to ensure that any incidents, problems and changes are managed through to resolution in a professional manner. The role will includes assisting with the achievement of SLA’s via coordinating resolver groups updates and activities.

Our client is looking for a Service Desk Analyst to log and manage incidents, problems and changes through to resolution via coordination with the resolver groups. You will also be assisting with service improvement initiatives.

You'll obviously have a good understanding/experience of a Service Desk logging system, Microsoft Office applications, ITIL disciplines and excellent analytical skills and the ability to write process documentation that is clear and concise.

Outstanding benefits on offer, healthcare, exceptional company culture, 25 days holiday. Cutting edge tech platforms and great projects. In a desirable location, commutable from Derby, Nottingham, Leicester, Chesterfield and the surrounding areas.

McGregor Boyall is acting as an Employment Agency in relation to this vacancy.