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Support Analyst (Trading Systems)- Banking- London- Permanent

£50000 - £60000 per annum
image

PLEASE CONTACT

CONNOR CHOUDHURY

I am currently looking for an experienced Support Analyst (Trading Systems) to join a top financial organisation based in London. The role will be a permanent role and will be working on a new project within the business.

The position is a technical, client facing support role, providing support to the users using technical skills such as SQL Queries, debugging to provide detailed analysis of all issues and reported bugs, before passing analysis over to the development team for bug fixing and coding. The role also requires system configuration and management, including the management of deployments to new customers where necessary.

Essential skills/experience:

Experienced Support Analyst

Previous experience within a customer facing technical support role

Excellent communication and customer service skills

Bachelor’s Degree within a technology related discipline.

Previous experience with JIRA desired

Exposure to trading is beneficial

Permanent

£55,000- £60,000 (plus benefits)

Initial 6 months contract with scope to extend

Location- London

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

Many thanks,

Connor

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
 

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1st /2nd level support of F&O trading platform.

Resolve all issues/problems reported in a timely fashion.

Follow up and keep users updated about the progress of the problems/issues reported.

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McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

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Interact with various other support teams within the bank and also teams outside of the bank.
Manage day to day production stability of applications, along with other members of the team.
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Experience required:

Experienced Application Support Analyst

Strong Equities/ Fixed Income/ FX knowledge

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£70,000- £90,000 (plus benefits)

Location- London

If you feel like you are a strong match for my requirements, please send me over an updated copy of CV and I will get back in touch.

Many thanks,

Connor

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.