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Technical Lead

£50000 - £55000 per annum
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PLEASE CONTACT

ELISHA JOHNSON

Job Title: Technical Lead

Department: Solutions Support / Service Operations

Contract Type: Permanent

Location: Edinburgh

The team is split across three global functions.

  • Test Environment Management Service
  • Application & Batch Support
  • Investment Platform Services

This role is within the newly created Application Support team, which will have responsibility for the provision of service to all business areas out with the Front Office. Most of the team based in Pune, India. Looking to transform our operating model to better fit the scale and complexity of our operations.

Key Outcomes

  • Understand and where appropriate participate in the assessment of risk surrounding changes to SLA’s operating environment
  • Retain consumer focussed philosophy whilst ensuring compliance around operational principles, policy, standards and control obligations
  • Liaise with and act as a platform SME for strategy and architecture team.
  • Ensure existing standards and best practice for programming tools and techniques used in development of application fixes, are complied with as the new team grows

Skills & Experience

Essential:

  • Good working knowledge of the ITIL framework
  • Considerable experience in IT preferably in an operational role within a business or technical support function
  • Excellent relationship/stakeholder management skills

Desirable:

  • Experienced in directing and collaborating with third party service providers
  • Experience in an Investment Management environment
  • ITIL v3 Foundation
  • ITIL Service Operations
  • Degree level Education

McGregor Boyall is acting as an Employment Agency in relation to this vacancy.

 

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