This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.

Technical On boarding/ Support Specialist- FX- up to 50k

£30000 - £50000 per annum + Benefit and Bonus
image

PLEASE CONTACT

YANLI YUAN

Technical Onboarding/ Support Specialist- Payments- up to 50k

Location: City of London

Sector: FinTech/Cross boarder payments

Requirements:

  • Partner with account managers. sales team and compliance team to create the best the onboarding experience for our customers
  • Partner with new clients to get them onboarded onto new platform (API,Whitelabel and Web Portal)
  • Ensure the onboarding processes are documented in a usable and lightweight way
  • Rectify quick-turnaround issues directly with clients and/or account managersto maximise client outcomes
  • Where issues are not quickly fixed then liaise with the engineering team and account management team to get the items prioritised and rectified
  • Build up a knowledge base to provide documentation on how to rectify common issues.
  • Own the technical onboarding processes for new joiners
  • Experience running basic SQL queries.
  • Exceptional customer relationship skills
  • Strong and pragmatic problem solving skills

For more information please contract: 0207 422 9374/yyuan@mcgregor-boyall.com

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

 

To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

MORE JOBS LIKE THIS
MORE JOBS LIKE THIS
  • Senior Technical Consultant
    Up to £70000 per annum

    Senior Technical Consultant-Multimedia-Video-Operating systems-Kent-£70k

    Senior Technical Consultant-Multimedia-Video-Operating systems-Kent-£70k

    McGregor Boyall is currently recruiting for a Senior Technical Consultant for a leading organisation based in Kent on a permanent basis. Due to a large amount of growth and success within the department this position has been made available.

    Key Responsibilities:

    • Manage AV supplier vendor relations. Structure, facilitate and manage global procurement agreements for products and services
    • Manage the deployment of Multimedia projects and assist in the detailing of all the areas of the business that need to be brought together under the Multimedia remit.
    • Develop the project scope and the touch points across projects identifying the required resources for each project stream.
      Deliver a high standard of service in accordance with the SLAs for the Collaboration Technology deliverables
    • Assist in the issuing of tenders and review of bid responses from Multimedia consultants and solutions providers

    Skills:

    • Extensive experience working in corporate Multimedia environment
    • Strong knowledge of audio-visual industry standards including commercial integration and commissioning
    • Experience with various operating systems (Mac/Windows)
    • Experience management of Video Conferencing, unified communications, audio/video technologies, products and services
    • Detailed System design, CAD engineering, 3D and UX design
    • Banking or Finance experience required

    To apply for this position Send your CV to: JPeters@mcgregor-boyall.com or call 0207 422 9084

    McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

  • Full Stack Engineer
    Negotiable

    Full Stack Engineer - Contract

    Edinburgh

    Our client is looking to bring on a contractor to work within an enthusiastic bunch of multi-disciplined agile teams, use leading tools and techniques. We are looking for a Full Stack Developer to join our team, you will need to be a motivated individual who likes to take responsibility for building new systems and improving security and efficiency of software.

    Skills:

    • JavaScript
    • Node
    • React
    • Experience working within Agile environments
    • Working knowledge in areas such as CI/CD, testing and architecture
    • An understanding of the fundamentals of computing (e.g. logic, data structures, algorithms, low-level architecture, networks stack)

    If you think you are the ideal candidate for this role or would like to hear some more please get in touch with Elisha on 01412122394 or alternatively ejohnson@mcgregor-boyall.com.

    McGregor Boyall is acting as an Employment Agency in relation to this vacancy.

  • Data Science Manager
    Negotiable

    McGregor Boyall have an exciting new opportunity with a major financial services organisation based in the heart of Glasgow. This prestigious investment bank has been established for over 300 years and have been dominating the global financial market for decades, with a particularly strong presence in the UK and US.

    The Data Science Manager will be tasked with leading a team within the Finance Crime function who protect performance, reputation and help senior management make critical decisions that affect the bank globally. This high-performing team have advanced technical skills across a broad range of disciplines, tacking issues from economic conditions to financial crime. You will take a key role in delivering global programs for all business locations and provide SME specialist guidance and support.

    What you will need:

    • Solid understanding of large data set interrogation, with experience of tools such as SAS, Spark and Python.
    • Experience of leading a team of technical SMEs, with a focus on coaching and developing team members to higher levels of performance.
    • Understanding of Data Management and an appreciation of the power of analytics.
    • Experience of a Regulated Business Environment with exposure to governance, control and risk management.

    McGregor Boyall is acting as an Employment Agency in relation to this vacancy.


This job has now been filled but you may be interested in:

 

Accessibility Lead

SAVE
Up to £75000 per annum
7


Accessibility Lead-Digital-UX-AAA-ISO-W3C-Ldn-£75k
Accessibility Lead-Digital-UX-AAA-ISO-W3C-Ldn-£75k

McGregor Boyall is currently recruiting for an Accessibility Lead to work at a leading bank based in the heart of central London. Due to a large amount of growth and success within the department this position has been made available. This is an ideal opportunity to influence, drive and challenge our client’s product delivery processes.

Key Responsibilities:
Oversight of internal Accessibility Testing team
Acting as servant leader for motivated, collaborative and enthusiastic cross-functional teams to guide software projects and to ensure successful delivery
Escalating impediments, managing risk, ensuring value delivery and driving improvement

Skills:
Extensive experience as an Accessibility Lead
Strong Digital background
Experience with the following is essential: AAA frameworks, international ISO accessibility standards and W3C Standards
Proven ability to work effectively with global User Experience teams
Extensive stakeholder management

To apply for this position Send your CV to: Jpeters@mcgregor-boyall.com or call 0207 422 9084
Keyword words: Accessibility Lead, Accessibility Business Partner, digital, mobile, web, UX, AAA, ISO, W3C, Agile

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.