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Technical On boarding/ Support Specialist- Payments- up to 60k

£30000 - £60000 per annum + Benefit and Bonus
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YANLI YUAN

Technical Onboarding/ Support Specialist- Payments- up to 60k

Location: City of London

Sector: FinTech/Cross boarder payments

Requirements:

  • Partner with account managers. sales team and compliance team to create the best the onboarding experience for our customers
  • Partner with new clients to get them onboarded onto new platform (API,Whitelabel and Web Portal)
  • Ensure the onboarding processes are documented in a usable and lightweight way
  • Rectify quick-turnaround issues directly with clients and/or account managersto maximise client outcomes
  • Where issues are not quickly fixed then liaise with the engineering team and account management team to get the items prioritised and rectified
  • Build up a knowledge base to provide documentation on how to rectify common issues.
  • Own the technical onboarding processes for new joiners
  • Experience running basic SQL queries.
  • Exceptional customer relationship skills
  • Strong and pragmatic problem solving skills

For more information please contract: 0207 422 9374/yyuan@mcgregor-boyall.com

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

 

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Accessibility Lead

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7


Accessibility Lead-Digital-UX-AAA-ISO-W3C-Ldn-£75k
Accessibility Lead-Digital-UX-AAA-ISO-W3C-Ldn-£75k

McGregor Boyall is currently recruiting for an Accessibility Lead to work at a leading bank based in the heart of central London. Due to a large amount of growth and success within the department this position has been made available. This is an ideal opportunity to influence, drive and challenge our client’s product delivery processes.

Key Responsibilities:
Oversight of internal Accessibility Testing team
Acting as servant leader for motivated, collaborative and enthusiastic cross-functional teams to guide software projects and to ensure successful delivery
Escalating impediments, managing risk, ensuring value delivery and driving improvement

Skills:
Extensive experience as an Accessibility Lead
Strong Digital background
Experience with the following is essential: AAA frameworks, international ISO accessibility standards and W3C Standards
Proven ability to work effectively with global User Experience teams
Extensive stakeholder management

To apply for this position Send your CV to: Jpeters@mcgregor-boyall.com or call 0207 422 9084
Keyword words: Accessibility Lead, Accessibility Business Partner, digital, mobile, web, UX, AAA, ISO, W3C, Agile

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Technical On boarding/ Support Specialist- FX- up to 50k

SAVE
£30000 - £50000 per annum + Benefit and Bonus
7

Technical Onboarding/ Support Specialist- Payments- up to 50k

Location: City of London

Sector: FinTech/Cross boarder payments

Requirements:

  • Partner with account managers. sales team and compliance team to create the best the onboarding experience for our customers
  • Partner with new clients to get them onboarded onto new platform (API,Whitelabel and Web Portal)
  • Ensure the onboarding processes are documented in a usable and lightweight way
  • Rectify quick-turnaround issues directly with clients and/or account managersto maximise client outcomes
  • Where issues are not quickly fixed then liaise with the engineering team and account management team to get the items prioritised and rectified
  • Build up a knowledge base to provide documentation on how to rectify common issues.
  • Own the technical onboarding processes for new joiners
  • Experience running basic SQL queries.
  • Exceptional customer relationship skills
  • Strong and pragmatic problem solving skills

For more information please contract: 0207 422 9374/yyuan@mcgregor-boyall.com

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.