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Head of Digital




This role is a fantastic opportunity for a Digital Strategist to lead and devlop the Banking digital delivery strategy. This includes leading an integrated multi-channel approach to drive a new route to market and deliver best in class customer experience, in addition to proactively managing all existing digital solutions.

A proven track record of leading digital transformation change and very large, high performing teams is therefore essential.

What does this role holder do?

  • Lead the transformation and implementation of a digital multi-channel strategy to drive a new route to market, best in class customer experience and improve efficiency to drive cost savings.
  • Develop the teams strategy and direction for digital (direct, online, mobile, ATM & tablet) and telephony channels supporting complete range of customer needs.
  • Design and lead the prioritisation, development, embedding and implementation of a best-in-class platforms for the website, online banking, mobile banking, digital banking and inbound and outbound contact centres.
  • Manage product lifecycle across Channels with specific focus on rationalisation and elimination of duplicative platforms, introduction of enhanced service offering, re-design of existing product capabilities
  • Attract, retain and develop talent within the digital team
  • Drive and co-ordinate activities to co-develop the Channels strategy with other areas of Bank; ensure the development of a clear product strategy and value proposition
  • Develop and lead the implementation of the digital channel functional policies, systems, processes, procedures and controls aligned with the Group strategy.
  • Formulate KPI's for digital channels for personal banking in order to assure a customer centric approach.

The Requirements

  • Proven track record of leading digital transformation within a financial services and large corporation, including design and implementation of operating models to maximise 'change'.
  • Relevant experience in positions in the digital channels function.
  • Strong stakeholder management skills with proven ability to influence at Executive and Senior Management level.
  • Strong experience of leading diverse professional teams.
  • Strong understanding of project management and technology delivery.
  • Extensive experience of relevant legal policies, regulatory and statutory obligations and risk management.
  • Strong communication and interpersonal skills.

Please apply directly to the advert for consideration.

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
  • Commercial Manager- IT BPO - £65,000
    £50000 - £65000 per annum Benefits

    A leading financial services organisation is looking for a strong Commercial Manager to join the organisation’s commercial delivery team, which aims to define and implement the companie’s long term sourcing strategy.


    • Providing subject matter expertise as part of developing the commercial strategy
    • Drafting and developing key commercial deliverables such as the commercial schedules of the contract, bidder information during market warming, and the commercial elements of other procurement documentation
    • Commercial expertise as part of the negotiating of the future contract with bidders during the procurement phase of the programme.
    • Regular engagement with senior stakeholders, both internal and external.
    • Commercial strategy including evaluation of and recommendations for appropriate pricing models for the next contract
    • Development of key deliverables for the procurement process, such as the evaluation methodology, procurement process documents and supplier information
    • Commercial schedules of the draft and final contract
    • Commercial elements of the negotiation strategy, supporting material and ongoing procurement process
    • Providing input to the Commercial Accountant for the financial model that will underpin the Commercial Strategy.
    • Relationships & autonomy
    • Day-to-day, the role holder would expect to work closely with the Head of Commercial, Commercial Accountant and senior managers across the organisation
    • Expected to work in a matrix organisation with a mix of internal staff (permanent, freelance and consultancy).

    Key Required Skills:

    • Knowledge and expertise in commercial definition and negotiation of large financial service contracts
    • Category experience and experience of complex deals over £10m
    • Good understanding of contract law in relation to provision of BPO and IT services.
    • Good understanding of how contractual arrangements fit with operational reality
    • Experience of working with a large government on sourcing options and commercial models
    • Sourcing a procurement strategy expeirence
    • Demonstrable experience of the commercials of large-scale outsourcing project with a business services or IT focus.
    • Analytical and fast thinking with the ability to come up with creative solutions to commercial problems
    • Excellent commercial writing skills
    • Experience working with and influencing senior colleagues
    • An understanding of the UK pensions environment would be beneficial

    McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
  • Service Manager
    £42000 - £50000 per annum

    The Company:

    Our client a technology specialist company focused exclusively on helping customers with their customer contact centre technology challenges. They are the fastest growing and most dynamic contact centre specialist in the UK and they are looking for an experienced and innovative Service Manager to welcome to our Solution Delivery team. The role will be home-based but their will be travel to the client sites in across the central belt of Scotland.

    The Role:

    This is a senior customer facing role responsible for delivering service management to a high standard across several allocated accounts, whilst maintaining a close oversight of any project delivery activities to ensure that all services and projects are delivered consistently and to a high standard.

    Lead and champion industry best practice service management standards and processes with consistent application, underpinned by an ITIL service framework.

    Builds and maintains effective long-term relationships and a high level of satisfaction with key stakeholders at multiple levels

    Chair monthly service review and quarterly business review meetings. Coordinate ad-hoc conference calls as required to support the delivery of major incident, problem and change support services, specifically to manage customer expectations in line with the support agreement.

    Governance across all areas of customer service, including incident management, change management, service management, continual service improvement


    • Project management skills and experience
    • Commercial account management skills
    • Knowledge of the Customer Service/Contact Centre industry
    • Voice Self Service and Proactive Outreach MI data processing and reporting analysis
    • Experience of working with and managing 3rd party vendors
    • Application and solution troubleshooting experience
    • Contact Centre industry trends, both operational and technical
    • Ideally educated to degree level in computer or mathematics related subject

    McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.
  • Big Data Developer
    £70000 - £90000 per annum Benefits

    An opportunity has arisen for a Big Data Developer to work for a large online gaming consultant in London. This a permanent position.

    What you will do:

    • Design develop and support real time data platform
    • conceptualize, evaluate and build proof of concepts on new models, tools and techniques
    • collaborate, peer review, cross skill and share expertise with other team members
    • performance tuning of the system and work on new ways to increase efficiency

    Key requirements:

    • Experience working with high volumes of data
    • Solid experience with Kafka
    • Strong knowledge of database design
    • Good understanding of ETL design
    • Good knowledge of Hadoop, spark, SQL and JAVA or Scala

    If you are interested please send an up to date CV to

    McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

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Senior Legal Counsel/AGC-Banking-Arabic/English Fluent


Our client, a prestigious full service bank, would like to hire a mid-level banking lawyer to support all the business units with transactional matters.

Reports directly to:

General Counsel & Company Secretary

Reported to by:

Legal Officer(s)/Assistant(s)

Duties and Responsibilities:

  • Provide ongoing advices, recommendations and guidance in relation to legal and regulatory matters, implementing a robust monitoring plan covering all of departments and members of the Group. Conduct search, collect information, counsel and guide on legal matters.
  • Deal with all divisions on a regular basis and provide support and professional advices on all legal matters including but not limited to review and sign off documents presented by individual and corporate customers. Assist in discussing, negotiating and persuading customers to the collection and execute the necessary documents and collaterals with an aim to protect the interest of the Group.
  • Draft, review, negotiate and sign off all types of contracts, policies, and legal documents including but not limited to:
    1. Commercial loans and credit facilities arrangements;
    2. LMA type of documents;
    3. Terms and conditions for wholesale/retailing banking products or services;
    4. contracts related to different types of commercial arrangements;
    5. contracts related to various types of services procured by the Group;
    6. contracts related to licensing intellectual properties;
    7. contracts related to acquisition/disposal/lease of real estates
    8. relevant policies and product papers;
    9. correspondent with key stakeholders including government authorities; and
    10. Other type of transactional documents as may be required in the course of the Group's business.
  • Engage with the Group's external lawyers on the preparation of complex and detailed legal assignments, obtaining external legal opinions and approvals on the subject-referred by other department and members of the Group.
  • When required assist the General Counsel and Company Secretary in attending general assemblies, board and relevant committee meetings, prepare resolutions and support drafting, implementing and monitoring corporate governance requirements.
  • Work with Management and other divisions to spread awareness of laws and regulations. Review and summarize the key laws and regulations with an aim to conduct presentations to group of employees/managers.
  • When required, supervise the preparation of the defense in litigation; work with outside counsel to develop the defense, brief and guide them, and supervise their work. For this purpose, holder of this role is expected to coordinate with other divisions to retrieve and establish evidences to support the litigation section of the department.
  • Challenge and question processes and procedures and proactively implement suggestions from others for improvements in procedures to develop the business.
  • Conduct legal due diligence as and when required in relation to transactions to be entered into by the Group and prepare reports highlighting legal risks.
  • Liaise and maintain beneficial relations with various external stakeholders such as regulators and governmental authorities.
  • Lead and drive performance of the reporting legal advisors, set up goals and monitor performance on regular basis.
  • Perform any other duties or responsibilities consistent with the role as maybe assigned by the General Counsel and Company Secretary.


Minimum 9 years of which at least 5 years should be with reputed law firm or the legal department of a financial institution, preferably a full service bank. FLuency in Arabic is a must. However, English drafting must be very strong as well.

  • Competent with drafting, reviewing and assessing legal documentation in both Arabic and English.
  • Knowledgeable and experienced in interpreting the laws and regulations.
  • Knowledge and experience with Company Law / UAE Laws, Judgments (Courts) and Doctrines
  • Track records of handling variety of legal matters related to financial services.

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

Senior Sanction Compliance Officer

35000 per year - 48000 per year

Our client is one of the largest UAE banks.

They are hiring a Senior Sanction Compliance Officer to be based in Abu Dhabi.

The role will provide subject matter expertise, in the form of advice, guidance and input on Sanction regulations, transactions, policy, procedures and delivering training.


- Must have exemplary knowledge on UN, EU, UK and US Economic Sanctions, Export Controls and laws.

- Fluent in English, Arabic is also desirable.

- A minimum of 5 years Compliance experience in a top Financial Instution or Bank.

- A minimum of 3 years in a Sanctions role.

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

Contract Role for Paralegal with Company/Entity Formation

100000 per year - 300000 per year

Contract Role for Paralegal with Company/Entity Formation. 6-12 month contract position for our client a global investment company based in Abu Dhabi. The role will mainly be advising the business in setting up branches in international jurisidicitions, including but not limited to offshore. Also assisting in the compliance matters, including but not limited to, around investing/divesting in these jurisdictions. Also, corporate secretary functions such as board approvals and minutes.

  • University degree, preferably in business or related field
  • Professional qualification - company secretarial or paralegal
  • Real Estate industry and multi-jurisdictional experience preferred
  • Minimum 4 years company secretarial or administration experience
  • Ability to make decisions and escalate issues as appropriate
  • Must be self-motivated, demonstrate high level of initiative and be able to work well under pressure
  • Attention to detail
  • Ability to manage multiple tasks simultaneously and excellent time management skills
  • Tangible evidence that they are a team player and ability to work in a multicultural environment
  • Strong written and verbal communications as well as strong organizational, analytic and interpersonal skills
  • Able to cope with fluctuation of volumes and thrive in a fast pace environment using free time judiciously
  • Display a highly proactive nature

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

Corporate Secretary (Legal Admin)

60000 per year - 72000 per year

Our client is a very well established player in the Investment Fund market in the region.

They have a huge diversified global investment portfolio spanning across many categories and sub-categories.

Due to the continued growth of their portfollio, the legal team are growing and are looking for an experience Corporate Legal Secretary to in them in Abu Dhabi.

Although the role sits within the legal team, the adminstratve duties that come with this role will reach out to all of the company departments.

The Corporate Secretary will assist Legal and Tax advisors in providing corporate scereterial services, as well as assisting all other departments within the business with relatable adminstrative duties relateable to tax and regulations.

The sucessful candidate MUST:

- Hold a Bachelors degree

- Speak fluent English

- Have experience in Blueprint One World, the corporate software tool

- Be confident and knowledge in all areas of Legal Corporate adminstration

- Have atleast 5 years relavant experience in a top tier law firm or multinational company

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

HR Advisor

25000.00 per year - 25000.00 per year

My client is a leading law firm and are seeking an HR Advisor to join their business.

They require a someone who can consistently deliver efficient and defective services and support the HR Manager.

Key responsibilities

  • Keeping in line with time pressure and responses to HR questions and queries received through various sources, both in person and online.
  • Conversing with both managers and other members of the team to advise and implement policies.
  • Keep the Benefits and Payroll teams up to date with joiners and leavers details so any amendments can be processed in time.
  • Up keep of the HR database to ensure all data is current
  • Work with line managers to track and report any issues relating to new joiners i.e probation periods, issues end of probation letters.
  • Maintain employee files both paper and electronic and keep a strong level of organisation.

This is an exciting opportunity for someone looking to step into an HR Advisor role where they can make an impact. You will have worked previously has an HR Advisor or Specialist with HR reporting. You must additionally have the following experience:

  • Educated to degree level or equivalent
  • Proficient in MS office.
  • Strong organisational and interpersonal skills.
  • Good verbal and written English skills.
  • Analysing ability.
  • Proven experience of being able to work in a fast paced environment, and handle multiple tasks at any one time
  • Ideally from a professional services background
  • Ability to utilise initiative and take responsibility to provide quick and effective solutions
  • Adaptability and commercial awareness
  • High level attention to detail and the ability to run HR reports effectively
McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.

Mid-level Asset Management Lawyer


Our client, a prestigious sovereign wealth fund, would like to add a lawyer to the group legal team. You will lead the legal aspects for the business both onshore and offshore, with regards to investments and M&A projects. This will involve advising on compliance, internal policies and procedures, post-transaction suport, outside counsel, standard forms, training amongst other areas. You will work with an amazing international team.


3-6 years PQE

Currently in a leading international law firm and/or major asset management firm Hedge Fund, Private Equity firm or blue chip investment manager preferably from the US or UK (Europe, Australia)

Extensive PE and M&A transactional experience.

McGregor Boyall is an equal opportunity employer and do not discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability.