WebSphere Engineer
WebSphere Engineer ,WAS, Liberty, 3 months rolling, Cloud, IBM, Windows infrastructure, Application, Project Delivery
A leading provider of financial services is seeking several WebSphere Engineers who can help support a large transformation with will last longer than the original 3 months.
The role:
You will be responsible for Installing, Upgrading and Configuring WAS, IHS, Collective Controller servers, via automated installation using Urban Code software across Multiple Platforms.
You will be responsible for Building a comprehensive Middleware Infrastructure as per the Design, perform Security Hardening and demonstrate very good Troubleshooting Capabilities.
Overall technical solution design, development, deployment/cutover, and implementation - covering all technical aspects of the program’s implementation lifecycle
Provide hands-on technical solutions to business challenges & translates them into process/technical solutions.
Design, development, and delivery of WAS application.
Interpret requirements, performs highly complex analyses, and presents options and recommendations to obtain desired results.
Develop advanced technological ideas and guides development into a final product.
Work under minimal supervision in layouts, product support, devices, methods or procedures
Build and Manage Middleware Infrastructure using Dev-Ops Practices
Ensure infrastructures is built to defined security standards, patterns and Industry best practices
SSL Certificate Management in WAS, IHS, Plugin
Required Skills
Proficient in WebSphere Liberty Application Server 21.0.12 or WebSphere Application Server 8.5 / 9, IBM HTTP Server 8.5 / 9, Tomcat 5
WAS Scripting Knowledge
Proficiency in working on Linux/Unix and Windows system
Expertise in WebSphere Liberty, Deploy support (Eclipse, UCD, CDA) and Ansible Support
Understanding of Liberty Immutable Build / Devops deployment techniques.
Experience in CyberARK to login
Experience in MS office, ITIL, Service now
Basic knowledge of SQL, Unix / Linux (RHEL) / Basic Bash Scripting.
Good Understanding of Single Sign-on using WebSphere Application Server.
Experience in Using Application Monitoring Tools such as Splunk, Dynatrace and others
This position can be based anywhere across the UK and is the pilot of a larger programme of work so the opportunity for the role to be extended beyond the initial 3 months is very high
WebSphere Engineer,WAS,Liberty, 3 months rolling, Cloud, IBM, Windows infrastructure, Application, Project Delivery
McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
email - as they go live.
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Duration: 12 months
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This role will be based in Belfast supporting an Investment Bank globally, and you will be working in a dedicated team of Service Desk support analysts. You should to be able to demonstrate a willingness to learn quickly and understand the environment you are supporting.
You will be supporting approximately 26000+ users with over 30000 desktops, plus laptop and Corporate Mobile devices.
A combination of 1st line resolution over the phone as well as efficient 2nd line incident management techniques is needed to evaluate and implement changes for the business including implementing other changes across the Desktop environment and infrastructure it uses.
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Trade Floor Support Engineer
Location London
Leading Daily Day Rates
initial 6 months - likely extension
Support analyst providing a 2nd Line level of technical support and troubleshooting to the London High touch user base. You will work as part of a designated team of engineers providing onsite desk side technical support. Working from a service now ticketing system your primary role will be to service incident tickets within an agreed SLA. You will support a wide variety of clients across many business units including trade floor.
Skills required
· Financial Services Experience.
· Experience of building and installing PCs. Troubleshooting and resolving hardware issues
· Troubleshooting and resolving software applications issues including trading systems
· Ability to take ownership of the tickets in their queue, with the skills to manage changing priorities.
· Maintain and document progress of tickets. Experience of ticketing systems (ServiceNow)
· Technical knowledge of PCs and desktop hardware, Laptops, Cisco phones, Mobile Devices, BYOD devices
· Experience of software support including 0365, Zoom, Teams and market data systems.
· Problem-Solving and troubleshooting using Microsoft toolsets
· In-depth Knowledge of Windows 7 / 10
· Significant, demonstrable experience of customer focused support roles in relevant areas, with an IT service and delivery background.
· Excel VBA in a financial organisation
· Knowledge of Python desirable.
· Virtual desktop support and migration
Job Background/context:
This role will be based on in London Canary Wharf complex supporting High Touch clients, working in a dedicated team of support engineers.
The individual will be part of a team and be expected to support approximately 5000 users with over 10000 devices
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This role will suit someone who has a technical desktop support background of 5+ years’ experience
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Start – ASAPJob description:
This role will be based in Belfast supporting an Investment Bank globally, and you will be working in a dedicated team of Service Desk support analysts. You should to be able to demonstrate a willingness to learn quickly and understand the environment you are supporting.
You will be supporting approximately 26000+ users with over 30000 desktops, plus laptop and Corporate Mobile devices.
A combination of 1st line resolution over the phone as well as efficient 2nd line incident management techniques is needed to evaluate and implement changes for the business including implementing other changes across the Desktop environment and infrastructure it uses.
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Key Responsibilities and Performance
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- Directly assist clients with any end-user issue for general faults, request identification and resolution.
- Dealing with customer non-fault related requests e.g. Moves, Changes and Installations, data and application access, including setting up for new hires for technology requirements.
- Function as part of a complete service team providing the solution most effective to meet our customer's needs, to deliver the services they require and to improve our products and services to them.
- Regularly identify repetitive faults through communication with other groups and statistics available from Problem Management systems Investigate and implement permanent fixes.
- Liaise with business areas providing guidance and solutions; identify technology enhancements pro-actively with a view to improving day-to-day productivity.
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- Identity and Access Management including AD, AAD, AAD Connect, SSO, MFA, Conditional Access, ADFS
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