HR Business Partner Project Lead

Location: London (Hybrid - 3 days per week in the office)

Contract: 6 months, initially on a day‑rate basis
Start: after Easter break

We're looking for an experienced HR Business Partner or HR Project Manager to lead an independent review and full redesign of a business support operating model. This is a hands‑on role for someone who thrives on diagnosing organisational issues, shaping solutions, and delivering meaningful, measurable change.

• Conduct a full diagnostic of the current operating model, including stakeholder feedback, cost analysis, demand/capacity assessment, and SWOT.
• Develop a set of model options with clear financial rationale, ROI, and a final recommended structure (including org design and role/structural proposals).
• Build a more dynamic, flexible, and agile model that ensures full utilisation, meets business needs, and delivers significant cost reduction.
• Produce a clear and achievable roadmap for implementation, setting KPIs & measures of success.

Experience

• Demonstrated experience in operating model reviews and redesigns, ideally within business support functions.
• Strong understanding of organisational design principles and relevant employment legislation.
• Proven commercial acumen, including cost modelling and business case development.
• Skilled change manager with excellent stakeholder engagement and facilitation capability.
• Experience with shared services, flexible resourcing models, and process automation.