Data Analytics Specialist

Job Title: Senior Data Analytics Specialist

Location: Whitley, UK (hybrid)

Day Rate: £250 (inside ir35)

Duration: 12 months

One of our clients is seeking a Data Analytics Specialist to join their Business Performance Intelligence team. In this pivotal role, you will help drive data-driven decisions that improve Parts & Accessories (P&A) revenue and customer satisfaction across a global network of 1700 retailers. As part of the Retailer Performance Intelligence (RPI) team, you will leverage insights from transactional data to shape strategies that enhance customer service and retailer performance.

Key Responsibilities:

• Insight Generation: Analyze data from global retailers to identify actionable insights, driving strategies that improve revenue and customer satisfaction.
• Customer Retention Analytics: Own the calculation of retention metrics and develop consistent, data-driven strategies to improve customer retention.
• Product Development: Manage the "Ideas Hopper" process, collaborating with teams to deliver product improvements based on feedback from global regions and markets.
• Reporting & Monitoring: Track trends and provide reports on market performance, identifying opportunities to improve underperforming retailers.

Essential Skills & Experience:

• Strong skills in data analysis and visualization (e.g., Tableau).
• Experience using data management tools such as EDW / Big Query
• Proven project management experience with the ability to deliver on time.
• Excellent communication skills, with the ability to collaborate across teams and regions.
• Solid understanding of business analytics and trend analysis.
• Familiarity with Agile methods, JIRA, SQL, and Google BigQuery, Anaplan

If you are interested in this opportunity, please apply today, or email lthomson@mcgregor-boyall.com

McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.