No one enjoys being put on hold for hours waiting to speak to the next available customer se...
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The Future of customer service – Chat Bots v Live Chat
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The Future of Digital Recruitment: Emerging Trends and Strategies
In recent years, the use of digital recruitment strategies has grown exponentially. Th...
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Has the War for Talent ended in the US?
For quite some time now, there has been a war for talent in the labour market, giving worker...
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Do employers favour degrees, apprenticeships or industry experience?
Due to the increasing cost of living and the wealth of alternative opportunities available, ...
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How to digitally transform your business
Perhaps considered yet another corporate buzzword, ‘digital transformation’, or ‘DX’ as it i...
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McGregor Boyall creates dedicated recruitment desk for North America region
North America: July 6th 2023Global recruitment specialists McGregor Boyall expanded their pr...
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How to create an inclusive work environment for trans and non-binary employees
It's Pride Month! And with diversity, equity and inclusion at the top of many organisations'...
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Is the struggling economy responsible for a rise in contract roles?
As inflation continues to rise, there seems to be no evidence of an economic recovery o...
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