M365 Consultant

Senior Microsoft 365 Consultant, MSP

We are looking for an experienced Senior Microsoft 365 Consultant to join our Professional Services team. This is an exciting opportunity for a customer-focused consultant who enjoys delivering modern workplace solutions, leading digital transformation initiatives, and helping organisations maximise the value of Microsoft technologies.

You will act as a senior technical authority, working closely with customers to design, implement, and optimise Microsoft 365 environments. The role combines technical leadership, project delivery, stakeholder engagement, and mentoring responsibilities.

As Microsoft Copilot becomes increasingly important within the modern workplace, you will be expected to understand its capabilities and help customers realise value from the wider Microsoft ecosystem.

Key Responsibilities

• Lead the design, implementation, and delivery of Microsoft 365 solutions.
• Provide technical expertise across Microsoft 365, Entra ID, Intune, and modern workplace technologies.
• Engage directly with customers to understand business objectives and develop effective technology solutions.
• Facilitate workshops, assessments, demonstrations, and discovery sessions.
• Manage projects throughout the full lifecycle, from initial scoping and design through to deployment and handover.
• Produce high-quality technical documentation, including designs, implementation plans, and operational handovers.
• Support pre-sales activities including solution design, effort estimation, and scope definition.
• Act as a senior escalation point and mentor junior consultants.
• Stay current with Microsoft technologies, emerging trends, and best practices.

Skills & Experience

Essential

• Strong hands-on experience designing, deploying, and supporting Microsoft 365 environments.
• Experience delivering solutions for multiple customers and managing competing priorities.
• Proven track record of leading projects end-to-end.

Microsoft 365 & Identity

• Microsoft Entra ID
• Hybrid identity (Entra Connect / Cloud Sync)
• Conditional Access
• Multi-Factor Authentication (MFA)
• Passwordless authentication
• Privileged Identity Management (PIM)
• Identity Governance

Endpoint Management

• Microsoft Intune
• Windows Autopilot
• Device compliance and configuration policies
• Application deployment and lifecycle management

Mobile Device & Application Management

• Intune MDM and MAM for iOS/iPadOS and Android
• Corporate-owned and BYOD deployments
• Apple Business Manager
• Android Enterprise
• App protection policies and application configuration

Automation & Administration

• PowerShell scripting
• Microsoft Graph
• Reporting, automation, and configuration management
• Working knowledge of Microsoft Configuration Manager

Consulting & Communication

• Strong customer-facing consultancy experience
• Ability to engage confidently with stakeholders at all levels, including senior leadership
• Experience producing technical designs, runbooks, as-built documentation, and handover materials
• Contribution to scoping, solution design, and statements of work

Certifications

Relevant Microsoft certifications are highly desirable, particularly within:

• Microsoft 365
• Entra ID and Security
• Intune and Endpoint Management
• Modern Workplace
• Microsoft Copilot

Personal Attributes

• Consultative and professional approach
• Strong communication and stakeholder management skills
• Analytical and solution-focused mindset
• Passion for learning and staying ahead of technology advancements
• Collaborative team player with a commitment to mentoring others
• Organised, resilient, and capable of managing multiple priorities

Senior Microsoft 365 Consultant, MSP